Position Telecaller

Are you an excellent communicator with a passion for connecting with people? Are you looking for an opportunity to showcase your persuasive skills while helping individuals and businesses meet their needs? If so, we have an exciting opportunity for you as a Telecaller in Dhemaji.

Job Description:

As a Telecaller, you will be responsible for initiating outbound calls to potential customers or clients to promote our products or services, generating sales leads, or set appointments. Your role will be pivotal in building and maintaining strong customer relationships, understanding their requirements, and effectively conveying the value propositions of our offerings.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to individuals or businesses using a provided list or database.
2. Product/Service Promotion: Promote our products or services to potential customers, highlighting their features, benefits, and advantages.
3. Lead Generation: Identify and qualify sales leads through proactive calling efforts.
4. Appointment Setting: Schedule appointments or meetings for sales representatives or field agents.
5. Customer Relationship Management: Build and maintain rapport with customers by providing excellent service, addressing inquiries, and resolving issues promptly.
6. Data Management: Accurately records and maintains customer information, interactions, and transactions in the database.
7. Achieving Targets: Meet or exceed assigned targets for call volumes, sales leads, or appointments set.
8. Adherence to Scripts: Follow predefined scripts or talking points while communicating with customers to ensure consistency and effectiveness.
9. Feedback and Reporting: Provide regular feedback to the team leader or supervisor regarding customer responses, market trends, and any challenges faced.
10. Continuous Learning: Stay updated with product knowledge, sales techniques, and industry trends to enhance performance.

Requirements:

1. Education: Minimum 12th pass; however, a graduate degree is preferred.
2. Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
3. Age: Between 18 years to 40 years.
4. Gender: Open to all genders - male and female.
5. Communication Skills: Excellent verbal communication skills in the local language and proficiency in Hindi or English.
6. Persuasive Skills: Ability to engage customers effectively, build rapport, and influence their decisions.
7. Listening Skills: Attentive listening skills to understand customer requirements and address their concerns appropriately.
8. Resilience: Ability to handle rejection positively and persistently pursue sales objectives.
9. Computer Proficiency: Basic knowledge of computer applications such as MS Office and familiarity with CRM software is desirable.

Benefits:

• Competitive salary package with attractive incentives based on performance.
• Comprehensive training and ongoing support to enhance your skills and career development opportunities.
• Dynamic and supportive work environment fostering teamwork and collaboration.
• Opportunity to make a significant impact by contributing to the growth and success of the organization.

If you are ready to embark on an exciting journey where your communication skills and sales acumen will be valued and rewarded, then click on the "Apply For Job" button now and join our team as a Telecaller in Dhemaji. We look forward to welcoming you aboard!