Title: Telecaller - Dhar

Job Description:

Are you a dynamic individual with a passion for communication and persuasion? Do you thrive in a fast-paced environment where every call presents an opportunity? If so, we have the perfect role for you as a Telecaller in Dhar!

About the Role:

As a Telecaller, you will be at the forefront of our company's interaction with potential customers. Your primary responsibility will be to engage with clients over the phone, effectively communicate the benefits of our products/services, and ultimately drive sales conversions. This role demands a persuasive communicator who can build rapport quickly and drive conversations toward favorable outcomes.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Engage in meaningful conversations to understand their needs and promote our offerings accordingly.
2. Lead Conversion: Effectively pitch products/services to convert leads into sales opportunities. Employ persuasive techniques to overcome objections and close deals.
3. Customer Relationship Management: Build and maintain positive relationships with customers by providing excellent service, addressing inquiries, and resolving issues promptly.
4. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the company. Continuously strive to improve sales performance and contribute to the growth of the organization.
5. Data Management: Maintain accurate records of interactions, sales, and customer details in the CRM system. Ensure data integrity and confidentiality at all times.
6. Market Feedback: Gather market intelligence and customer feedback to identify trends, preferences, and areas for improvement. Share insights with the relevant teams to enhance product/service offerings.

Requirements:

1. Education: Minimum qualification of 10th grade (High School) to Graduate degree.
2. Experience: A minimum of 3 years of experience in a similar telecalling or sales role is required. Proven track record of achieving sales targets and delivering exceptional customer service.
3. Communication Skills: Excellent verbal communication skills in Hindi and/or English. Ability to articulate product/service features, benefits, and value propositions clearly and persuasively.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly and maintain positive relationships with customers. Empathetic listener with a customer-centric approach.
5. Resilience: Ability to handle rejection and objections professionally. Maintain a positive attitude and persistence in achieving sales goals despite challenges.
6. Tech-Savvy: Proficiency in using CRM software, MS Office applications, and other relevant tools for data management and reporting.

Why Join Us:

• Opportunity for Growth: We provide a supportive environment where hard work and dedication are recognized and rewarded. Opportunities for career advancement and skill development are available for high-performing individuals.
• Attractive Incentives: In addition to a competitive base salary, we offer attractive incentives and bonuses based on performance, providing you with the opportunity to significantly boost your earnings.
• Dynamic Work Culture: Join a team of passionate professionals who are committed to excellence and innovation. Experience a dynamic work culture that fosters collaboration, creativity, and personal growth.

If you are ready to take on this exciting challenge and embark on a rewarding career journey, click on the "Apply For Job" button now and submit your application! Join us in shaping the future of our organization while achieving your professional goals. We look forward to welcoming you to our team in Dhar!