Position: Telecaller
Are you a persuasive communicator with a knack for building rapport over the phone? Are you passionate about making meaningful connections and delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Telecaller in Deoghar.
About Us:
We are a dynamic and growing organization dedicated to providing top-notch services to our clients. With a focus on excellence and innovation, we strive to exceed expectations and make a positive impact in our community. As we continue to expand, we are seeking talented individuals who are eager to grow with us and contribute to our success.
Job Description:
As a Telecaller, you will play a crucial role in our team by engaging with potential customers over the phone. Your primary responsibility will be to promote our products/services, answer inquiries, and generate leads. You will be the first point of contact for many customers, so your professionalism and communication skills are essential to ensure a positive experience.
Key Responsibilities:
- Conduct outbound calls to prospective customers and effectively communicate the benefits of our products/services.
- Build and maintain strong relationships with customers by providing accurate information and addressing their concerns or queries.
- Identify and qualify leads through active listening and probing techniques.
- Keep detailed records of interactions and update customer information in the database.
- Meet or exceed sales targets and performance metrics consistently.
- Collaborate with the sales team to follow up on leads and schedule appointments as needed.
- Stay updated on product knowledge and industry trends to provide informed recommendations to customers.
Requirements:
- Education: Minimum 10th grade to Graduate.
- Experience: At least 3 years of experience in a similar role.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport quickly.
- Proven track record of meeting or exceeding sales targets.
- Ability to work effectively in a fast-paced environment and adapt to changes.
- Proficiency in MS Office and CRM software.
- Positive attitude and a willingness to learn and grow.
Why Join Us:
- Competitive salary and attractive incentives.
- Opportunity for career advancement and professional development.
- A supportive work environment with a focus on teamwork and collaboration.
- Ongoing training and coaching to enhance your skills and knowledge.
- Chance to be part of a dynamic team and make a real difference in the lives of our customers.
If you are a motivated and enthusiastic individual with a passion for sales and customer service, we want to hear from you! Click on the "Apply For Job" button now to submit your application and take the first step toward a rewarding career as a Telecaller in Deoghar. Join us in shaping the future and delivering excellence every day.