Position: Telecaller

Location: Delhi, India

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a fast-paced environment where every call presents a new opportunity? If so, we have an exciting opportunity for you as a Telecaller in Delhi!

Job Summary:

As a Telecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. You will engage in conversations to understand customer needs, provide information about our offerings, and ultimately persuade them to take the desired action, whether it's making a purchase, scheduling an appointment, or subscribing to a service. This role requires excellent communication skills, a customer-focused approach, and the ability to work towards targets.

Responsibilities:

1. Outbound Calling: Place outbound calls to individuals or businesses based on provided leads or data lists.
2. Pitching Products/Services: Present products or services to potential customers, highlighting their features, benefits, and value propositions.
3. Handling Objections: Address any concerns or objections raised by customers and provide appropriate solutions or information to alleviate their doubts.
4. Building Relationships: Build rapport with customers through friendly and engaging conversations, aiming to establish long-term relationships.
5. Achieving Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.
6. Data Management: Maintain accurate records of interactions with customers, including details of conversations, feedback, and outcomes.
7. Following Up: Follow up with potential leads who have shown interest but have not yet made a decision, nurturing them towards conversion.
8. Collaboration: Coordinate with sales and marketing teams to align efforts and ensure a cohesive approach towards achieving organizational goals.
9. Continuous Learning: Stay updated on product knowledge, industry trends, and sales techniques through training sessions and self-directed learning.

Qualifications:

• Education: Minimum 10th grade (Matriculation) to Graduate degree in any discipline.
• Experience: At least 3 years of experience in a similar role, preferably in telemarketing, sales, or customer service.
• Communication Skills: Exceptional verbal communication skills with the ability to articulate ideas clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with customers over the phone.
• Persistence: Resilience and persistence to handle rejection and objections positively and continue pursuing leads.
• Target Orientation: Results-driven mindset with a track record of meeting or exceeding targets and deadlines.
• Adaptability: Ability to adapt to changing situations, customer preferences, and sales strategies.
• Tech Savvy: Comfortable using CRM software, dialer systems, and other relevant tools for call management and tracking.

How to Apply:

Ready to take on the challenge of being a Telecaller in Delhi? Click on the "Apply For Job" button below to submit your application. Join our dynamic team and embark on a rewarding journey of connecting with customers and driving business growth through effective telecalling!

We are an equal-opportunity employer and value diversity in our workforce.