Telecaller Job Description in Dehri

Are you a dynamic individual with a passion for communication and sales? Are you seeking an opportunity to showcase your persuasive skills and excel in a fast-paced environment? If so, we have the perfect opportunity for you! Join our team in Dehri as a Telecaller and embark on an exciting journey toward professional growth and success.

Position Overview: As a Telecaller, you will be responsible for reaching out to potential customers over the phone to generate sales, promoting products or services, and maintaining strong customer relationships. You will play a vital role in driving revenue growth and ensuring customer satisfaction through effective communication and sales strategies.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present products or services persuasively to secure sales opportunities and achieve targets.
2. Customer Engagement: Engage with customers courteously and professionally to understand their needs, address inquiries, and provide relevant information about products or services.
3. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales. Overcome objections and negotiate terms to close deals successfully while adhering to company policies and guidelines.
4. Follow-Up: Conduct follow-up calls to existing customers to ensure satisfaction, gather feedback, and upsell additional products or services where applicable.
5. Data Management: Maintain accurate records of interactions, sales, and customer details in the CRM system. Regularly update information to track progress and facilitate efficient follow-up activities.
6. Target Achievement: Consistently meet or exceed sales targets and performance metrics set by the organization. Take proactive measures to optimize productivity and achieve desired outcomes.
7. Team Collaboration: Collaborate effectively with team members and other departments to share insights, and best practices, and contribute to the overall success of the sales team.

Requirements:

• Education: Minimum qualification of 10th grade (Matriculation) to Graduate level.
• Experience: At least 3 years of proven experience in a similar telecalling or sales role, preferably in a customer-oriented industry.
• Communication Skills: Excellent verbal communication skills with a clear and articulate speaking voice. Ability to engage customers effectively and convey information persuasively.
• Sales Acumen: Strong sales aptitude with the ability to identify customer needs, overcome objections, and close deals. Proven track record of achieving sales targets and driving revenue growth.
• Interpersonal Skills: Good interpersonal skills with the ability to build rapport, establish trust, and maintain positive relationships with customers.
• Adaptability: Flexibility to adapt to changing business requirements and work effectively in a dynamic environment.
• Computer Literacy: Basic knowledge of computer applications such as MS Office and familiarity with CRM software for data entry and management.
• Location: Must be based in Dehri or willing to relocate.

If you possess the above qualifications and are ready to take on the challenge of driving sales and delivering exceptional customer experiences, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us and become a key contributor to our success story in Dehri!