Telecaller Jobs In Darjeeling



Position: Telecaller

Location: Darjeeling

Are you a persuasive communicator with a passion for helping people? Do you thrive in a dynamic environment where every call brings new challenges and opportunities? If so, we have an exciting opportunity for you to join our team as a Telecaller in Darjeeling.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services, generating sales leads, and providing exceptional customer service. Your primary objective will be to engage prospects, build rapport, and convince them of the value our offerings bring. Your day-to-day responsibilities will include:

1. Outbound Calls: Initiate outgoing calls to prospective customers from our database or through lead generation activities.

2. Product/Service Promotion: Clearly and effectively articulate the features and benefits of our products/services to potential customers.

3. Lead Generation: Identify and qualify sales leads through proactive questioning and listening to customer needs.

4. Relationship Building: Build and maintain strong relationships with customers by providing accurate information and addressing their queries and concerns on time.

5. Sales Conversion: Convert leads into sales opportunities by effectively closing deals or scheduling appointments for further discussion.

6. Target Achievement: Meet and exceed monthly sales targets and key performance indicators (KPIs) set by the management.

7. Data Management: Accurately record and maintain customer information and interactions in the CRM system.

8. Team Collaboration: Collaborate with the sales and marketing team to optimize strategies and achieve collective goals.


1. Education: Minimum qualification of 12th grade to a Graduate degree.

2. Experience: At least 1 year of experience in telecalling or sales role preferred.

3. Age: Candidates must be between 18 years to 40 years old.

4. Gender: Open to all genders; both male and female candidates are encouraged to apply.

5. Communication Skills: Excellent communication skills in English, Hindi, and preferably in local languages.

6. Persuasive Skills: Ability to persuade and influence customers to take desired actions.

7. Customer-Centric: Customer-focused attitude with a passion for delivering exceptional service.

8. Resilience: Resilient mindset with the ability to handle rejection and overcome objections.

9. Tech-Savvy: Proficiency in basic computer applications and familiarity with CRM software is an advantage.

10. Adaptability: Willingness to adapt to changing business needs and work in a fast-paced environment.

Why Join Us:

  • Competitive Salary: We offer a competitive salary package with attractive incentives and bonuses based on performance.
  • Career Growth: Opportunity for career advancement and skill development through ongoing training and development programs.
  • Dynamic Work Environment: Join a vibrant and supportive team where your contributions are valued and recognized.
  • Work-Life Balance: Enjoy a healthy work-life balance with flexible working hours and occasional remote work options.

If you are ready to embark on an exciting journey and unleash your potential as a Telecaller in Darjeeling, click on the "Apply For Job" button now and join us in shaping the future of our organization!

Contact Information

Payal Menon
Rink Mall, Ladenla Road,Darjeeling Bazar, (Near Darjeeling Post Office) Darjeeling West Bengal 734101