Join Our Team as a Telecaller in Dahod:

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by the thrill of meeting targets and exceeding expectations? If so, we have an exciting opportunity for you to join our dynamic team as a Telecaller in Dahod. As a crucial member of our team, you will play a pivotal role in driving our business forward through effective communication and relationship-building with our valued customers.

Job Description:

As a Telecaller, your primary responsibility will be to initiate outbound calls to potential customers to promote our products/services and generating sales leads. You will also handle inbound calls, addressing customer inquiries, resolve complaints, and providing exceptional customer service. Your duties will include, but are not limited to:

1. Outbound Calls: Initiate calls to prospective customers from provided leads or databases. Present our products/services persuasively, aiming to secure sales appointments or direct sales.
2. Inbound Calls: Handle incoming calls from existing and potential customers. Provide accurate information about our products/services, address inquiries, and resolve complaints promptly and professionally.
3. Customer Relationship Management: Build and maintain strong relationships with customers through regular follow-ups, ensuring customer satisfaction and loyalty.
4. Achieving Targets: Meet or exceed weekly, monthly, and quarterly sales targets. Strive for continuous improvement in sales performance and productivity.
5. Data Management: Maintain accurate records of interactions with customers in the CRM system. Update customer information, call logs, and sales progress regularly.
6. Team Collaboration: Collaborate effectively with team members, sales representatives, and other departments to achieve collective goals and objectives.
7. Adherence to Policies and Procedures: Follow company policies, procedures, and scripts during customer interactions. Adhere to compliance standards and regulations at all times.

Requirements:

• Education: Minimum qualification of 10th grade to graduate level.
• Experience: A minimum of 3 years of experience in a similar role, preferably in sales or customer service.
• Communication Skills: Exceptional verbal communication skills in the local language, with the ability to articulate ideas clearly and persuasively.
• Sales Acumen: Strong sales orientation with a proven track record of meeting or exceeding sales targets.
• Customer Focus: Passion for delivering excellent customer service and resolving customer issues effectively.
• Interpersonal Skills: Ability to build rapport and establish positive relationships with customers over the phone.
• Resilience: Resilience to handle rejection and overcome objections gracefully.
• Computer Literacy: Basic computer skills, including familiarity with CRM software and MS Office applications.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, as required.
• Local Knowledge: Familiarity with the Dahod area and local market dynamics is an advantage.

Apply Now:

If you are ready to take on this exciting challenge and contribute to our success as a Telecaller in Dahod, we encourage you to click on the "Apply For Job" button below. Join us in shaping the future of our business while advancing your career in sales and customer service. We look forward to welcoming you to our team!