Job  Telecaller

Are you passionate about communication and building connections? Do you thrive in dynamic environments where your interpersonal skills shine? We are currently seeking enthusiastic individuals to join our team as Telecallers in Churachandpur. As a Telecaller, you will play a crucial role in our company's success by engaging with customers over the phone, promoting our products/services, and ensuring customer satisfaction. If you're ready to embark on an exciting journey where your communication skills make a difference, we encourage you to apply now!

Job Responsibilities:

1. Outbound Calls: Place outbound calls to potential customers from our database or leads provided, introducing them to our products/services and persuading them to make a purchase or set up appointments.
2. Customer Engagement: Build rapport with customers by actively listening to their needs, addressing their inquiries, and providing relevant information about our offerings to enhance their understanding and interest.
3. Promotional Activities: Conduct promotional activities over the phone to increase awareness of our products/services, special offers, and upcoming events, aiming to generate leads and sales opportunities.
4. Follow-up: Follow up on initial contacts and maintain communication with existing customers to ensure customer satisfaction, gather feedback, and encourage repeat business.
5. Data Management: Accurately records customer details, interactions, and transactions in the system, maintaining comprehensive and updated records for future reference and analysis.
6. Achievement of Targets: Meet and exceed monthly sales targets and performance metrics, demonstrating persistence, resilience, and proactive efforts to achieve individual and team goals.
7. Adaptability: Adapt to changing circumstances and challenges, such as shifting priorities, market trends, or customer preferences, to effectively tailor communication strategies and achieve desired outcomes.

Job Requirements:

1. Education: Minimum qualification of 12th grade (Higher Secondary) to a Graduate degree in any discipline.
2. Experience: At least 1 year of prior experience in telecalling, telemarketing, customer service, or related fields preferred.
3. Age: Applicants must be between 18 years to 40 years of age.
4. Gender: Open to individuals of all genders - male and female candidates are encouraged to apply.
5. Communication Skills: Excellent verbal communication skills in English and/or local languages, with the ability to articulate information clearly, persuasively, and confidently.
6. Interpersonal Skills: Strong interpersonal skills with a friendly and approachable demeanor, capable of building trust and rapport with diverse customer demographics.
7. Computer Literacy: Basic computer skills with proficiency in MS Office applications and the ability to navigate CRM software or databases for data entry and retrieval.
8. Team Player: Collaborative attitude with the willingness to work as part of a team, supporting colleagues and contributing to a positive work environment.

How to Apply:

If you are ready to embark on an exciting career journey as a Telecaller and meet the above requirements, we invite you to click on the "Apply For Job" button below to submit your application. Join us in making a difference through effective communication and customer engagement!