Job Telecaller

Location: Chidambaram

Are you a dynamic communicator with a passion for connecting with people? Are you looking for an opportunity to showcase your persuasive skills while making a meaningful impact? If so, we have the perfect role for you! Join our team as a Telecaller and embark on a rewarding journey where your ability to engage and influence will be valued and celebrated.

About Us:

We are a leading organization committed to providing exceptional services to our clients. With a focus on customer satisfaction and innovation, we strive to exceed expectations and build lasting relationships. As part of our growth strategy, we are expanding our team and seeking enthusiastic individuals to join us in our mission.

Job Description:

As a Telecaller, you will be at the forefront of our business, engaging with potential customers through telephone calls to promote our products/services. Your primary responsibility will be to effectively communicate our offerings, address inquiries, and persuade customers to take desired actions. Here's what you'll be doing on a day-to-day basis:

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers from our database or leads provided, to generate sales or appointments.
2. Product/Service Promotion: Introduce and explain the features and benefits of our products/services to potential customers compellingly.
3. Handle Inbound Calls: Receive incoming calls from customers interested in our offerings, address their queries, and provide relevant information to assist them.
4. Customer Relationship Management: Build and maintain positive relationships with customers by understanding their needs, offering personalized solutions, and ensuring satisfaction.
5. Achieve Targets: Meet or exceed daily/weekly/monthly sales targets set by the company through effective calling and conversion strategies.
6. Documentation: Maintain accurate records of interactions with customers, including details of inquiries, feedback, and outcomes, using our CRM software.
7. Continuous Learning: Stay updated on product knowledge, sales techniques, and industry trends to enhance your effectiveness as a Telecaller.

Qualifications and Skills:

• Education: Minimum 12th pass, though a graduate degree is preferred.
• Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders.

Key Competencies:

• Excellent verbal communication skills in [mention preferred language/s].
• Strong interpersonal skills with the ability to build rapport quickly.
• Persuasive and goal-oriented mindset with a focus on results.
• Adaptability and resilience to handle rejection and overcome challenges.
• Proficiency in basic computer applications and CRM software.
• Positive attitude and willingness to learn and grow.

Why Join Us?

• Opportunity for Growth: We believe in nurturing talent and providing opportunities for career advancement.
• Supportive Environment: Join a collaborative team where your contributions are valued and recognized.
• Attractive Compensation: Enjoy competitive salaries and performance-based incentives.
• Training and Development: Access ongoing training and development programs to enhance your skills and capabilities.

If you are ready to take your career to new heights and be part of a dynamic team, we want to hear from you! Click on the "Apply For Job" button now and start your journey with us. Let's make a difference together!