Job Description: Telecaller in Chhatarpur

Are you a proficient communicator with a knack for persuasion? Do you thrive in dynamic environments where your communication skills are put to the test daily? If so, we have an exciting opportunity for you! Join our team as a Telecaller in Chhatarpur and become an integral part of our vibrant workforce.

Role Overview:

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services, generating sales leads, and maintaining customer satisfaction. This role requires exceptional communication skills, a persuasive attitude, and a passion for delivering excellent customer service.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present our products/services persuasively and effectively to secure sales or appointments.
2. Customer Engagement: Engage with existing and potential customers professionally and courteously. Address any queries or concerns they may have regarding our offerings.
3. Lead Generation: Identify and qualify sales leads through proactive calling efforts. Gather relevant information about potential customers to assess their needs and preferences.
4. Follow-up: Conduct timely follow-up calls to nurture leads and maintain communication with existing customers. Build and maintain strong relationships with clients to foster loyalty and repeat business.
5. Data Management: Record accurate and detailed information on all interactions with customers in the database. Keep track of leads, sales opportunities, and customer feedback for reporting purposes.
6. Achievement of Targets: Work towards achieving individual and team targets for sales, lead generation, and customer satisfaction. Strive to exceed performance expectations and contribute to the overall success of the sales team.

Requirements:

1. Education: Minimum qualification of 10th grade (Matriculation) to Graduate level. Proficiency in spoken and written English and Hindi is preferred.
2. Experience: A minimum of 3 years of experience in a similar telecalling or sales role is required. Candidates with prior experience in outbound calling or telemarketing will be given preference.
3. Communication Skills: Excellent communication skills with the ability to articulate product/service features and benefits clearly and persuasively. Strong active listening skills are essential for understanding customer needs.
4. Sales Acumen: Demonstrated ability to meet or exceed sales targets and quotas. Proven track record of generating leads, closing sales, and maintaining customer relationships.
5. Adaptability: Willingness to work in a fast-paced and target-driven environment. Ability to adapt to changing priorities and handle multiple tasks simultaneously.
6. Computer Proficiency: Basic computer skills including familiarity with CRM software and MS Office applications (Word, Excel, Outlook).

Apply Now!

If you are ready to take on this exciting challenge and excel in a rewarding career as a Telecaller in Chhatarpur, we invite you to apply now! Click on the "Apply For Job" button below to submit your application and join our dynamic team.

Join us and embark on a journey toward professional growth and success!