Position: Telecaller

Are you a skilled communicator with a passion for engaging with people? We are seeking a dynamic Telecaller to join our team in Chapra. As a Telecaller, you will play a crucial role in our organization by connecting with customers over the phone, providing them with information about our products or services, and ultimately converting leads into sales. This is an exciting opportunity for individuals with excellent communication skills and a drive to succeed in a fast-paced environment.

Responsibilities:

1. Customer Engagement: Engage with potential customers over the phone in a friendly and professional manner. Build rapport and trust to understand their needs and preferences effectively.
2. Product/Service Promotion: Effectively communicate the features and benefits of our products or services to potential customers. Answer any questions they may have and address any concerns to ensure a positive customer experience.
3. Lead Generation: Generate leads through outbound calling efforts. Identify potential customers who may be interested in our offerings and gather relevant information for further follow-up.
4. Follow-up: Maintain regular follow-up with leads to nurture relationships and move them through the sales pipeline. Keep accurate records of interactions and update customer information in the database.
5. Achieve Targets: Meet or exceed monthly sales targets and quotas. Utilize persuasive techniques to close sales and achieve desired outcomes.
6. Feedback: Provide feedback to the sales and marketing teams based on customer interactions. Share insights on customer preferences, market trends, and competitor activities to drive continuous improvement.

Requirements:

1. Education: Minimum qualification of 10th grade up to graduation. A strong educational foundation is preferred but not mandatory.
2. Experience: Proven experience as a Telecaller or similar role with a minimum of 3 years in a sales or customer service environment. Demonstrated success in achieving sales targets is highly desirable.
3. Communication Skills: Excellent verbal communication skills with a clear and articulate voice. Ability to actively listen to customers and respond appropriately to their inquiries.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers. Empathetic and patient demeanor to handle various customer situations effectively.
5. Resilience: Resilience in handling rejection and objections professionally. Ability to maintain composure and positivity during challenging interactions.
6. Technology Skills: Basic computer skills with proficiency in using CRM software and other sales tools. Ability to navigate multiple systems simultaneously while engaging with customers.
7. Team Player: Collaborative attitude with a willingness to work closely with colleagues across different departments. Ability to contribute positively to a team-oriented work environment.

If you are passionate about sales, possess excellent communication skills, and thrive in a target-driven environment, we encourage you to apply now by clicking on the "Apply For Job" button below. Join our team in Chapra and embark on a rewarding career journey with us!