Job Description: Telecaller (Chandragiri)

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by the challenge of meeting targets while delivering exceptional customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Telecaller in Chandragiri.

Position Overview: As a Telecaller, you will be responsible for initiating outbound calls to prospective customers to promote our products/services, generating sales leads, and maintaining customer satisfaction. You will play a crucial role in driving business growth and enhancing brand reputation through effective communication and relationship building.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to potential customers from our database or leads provided by the company. Introduce our products/services, explain their benefits, and address any questions or concerns to generate interest and close sales.
2. Lead Generation: Identify and qualify potential leads through proactive calling efforts. Gather pertinent information about prospects' needs, preferences, and purchase intentions to create opportunities for sales conversion.
3. Customer Relationship Management: Build and maintain strong relationships with customers by providing personalized assistance, addressing queries, and resolving issues in a timely and professional manner. Strive to exceed customer expectations and foster long-term loyalty.
4. Target Achievement: Meet and exceed sales targets and performance metrics established by the company. Effectively manage time and resources to maximize productivity and achieve desired outcomes.
5. Data Management: Accurately record and update customer information, interactions, and transactions in the company's database or CRM system. Maintain organized records for future reference and analysis.
6. Collaboration: Collaborate with team members, supervisors, and other departments to optimize sales strategies, share best practices, and contribute to overall organizational success.

Requirements:

• Education: Minimum qualification of 10th grade (high school) to graduation.
• Experience: A minimum of 3 years of relevant experience in telemarketing or sales roles, preferably in a similar industry.
• Communication Skills: Excellent verbal communication skills with a clear and engaging speaking voice. Ability to articulate product/service features and benefits persuasively.
• Sales Acumen: Strong sales orientation with a proven track record of achieving targets and driving results in a competitive sales environment.
• Customer Focus: Customer-centric mindset with a passion for delivering exceptional service and building lasting relationships.
• Resilience: Resilient and adaptable to handle rejection and overcome obstacles. Maintain a positive attitude and high level of motivation in a fast-paced work environment.
• Technical Proficiency: Basic computer skills and familiarity with CRM software or similar tools for data entry and management.
• Ethical Standards: Adhere to ethical business practices and compliance regulations while interacting with customers and handling sensitive information.

Apply Now: If you are ready to take on this exciting challenge and contribute to our success, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our company and making a positive impact in Chandragiri and beyond.

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Note: Only shortlisted candidates will be contacted for further evaluation. We thank all applicants for their interest.