Telecaller Job  in Bongaigaon

Are you a charismatic communicator with a knack for persuasion? Do you thrive in a dynamic environment where your voice is your tool for success? If so, we have an exciting opportunity for you in Bongaigaon!

Position Overview: We are currently seeking enthusiastic individuals to join our team as Telecallers. As a Telecaller, you will be the frontline representative of our organization, engaging with prospective customers over the phone to promote our products/services and secure sales or appointments. This role offers a unique blend of communication skills, sales acumen, and customer service expertise.

Responsibilities:

1. Outbound Calling: Place calls to potential customers from our database or leads provided, introducing them to our products/services and explaining their benefits.
2. Lead Generation: Identify and qualify leads through proactive outbound calling efforts, capturing essential information and interest levels to pass on to the sales team.
3. Customer Engagement: Build rapport with customers through effective communication, actively listening to their needs, addressing inquiries, and providing accurate information about our offerings.
4. Sales Closure: Persuasively pitch products/services to interested customers, overcoming objections, and closing sales or setting up appointments for further discussion.
5. Data Management: Maintain accurate records of interactions in the CRM system, updating customer information, call logs, and outcomes of calls regularly.
6. Target Achievement: Meet or exceed daily/weekly/monthly targets for call volume, sales conversions, and other performance metrics as outlined by the management.
7. Adherence to Policies: Follow company policies and procedures regarding compliance, ethics, and data security during all interactions with customers and handling of information.

Requirements:

1. Education: Minimum of 12th grade education required. Graduates preferred.
2. Experience: At least 1 year of experience in telecalling, telemarketing, sales, or customer service roles is preferred.
3. Age: Candidates must be between 18 to 40 years old.
4. Gender: Open to all genders - male, female, and others.
5. Communication Skills: Excellent verbal communication skills in the local language and proficiency in Hindi or English.
6. Persuasion Skills: Ability to engage and persuade customers effectively, with a pleasant and confident demeanor.
7. Resilience: Capacity to handle rejection positively and persistently pursue sales objectives.
8. Tech Savvy: Basic computer skills and familiarity with CRM software for data entry and management.

Benefits:

1. Competitive salary commensurate with experience and performance.
2. Attractive incentives and bonuses based on sales targets achieved.
3. Comprehensive training and ongoing support to enhance skills and performance.
4. Opportunity for career advancement within the organization.
5. Friendly and inclusive work environment fostering personal and professional growth.

If you are passionate about sales, possess excellent communication skills, and are eager to embark on a rewarding career journey, we encourage you to apply now by clicking on the "Apply For Job" button below. Join our team in Bongaigaon and unleash your potential as a Telecaller!