Job  Telecaller

Location: Bishalgarh

Are you an excellent communicator with a passion for interacting with people? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have an exciting opportunity for you to join our team as a Telecaller in Bishalgarh.

Job Description:

As a Telecaller, you will be responsible for engaging with potential customers over the phone to promote our products/services, answer queries, and provide exceptional customer service. Your primary objective will be to effectively communicate the value proposition of our offerings and persuade customers to take desired actions.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Present and explain the features and benefits of our products/services to potential customers.
3. Handle Inbound Inquiries: Address incoming calls from customers regarding inquiries, orders, and concerns professionally and courteously.
4. Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales targets through effective persuasion and negotiation skills.
5. Maintain Records: Keep accurate records of customer interactions, including details of inquiries, comments, and actions taken.
6. Follow-up: Conduct follow-up calls to customers to ensure satisfaction, resolve issues, and encourage repeat business.
7. Stay Informed: Stay updated on product knowledge, pricing, and promotions to provide accurate information to customers.
8. Adhere to Guidelines: Adhere to company policies and procedures regarding confidentiality, compliance, and quality standards.

Requirements:

• Education: Minimum 12th grade education required. Graduates preferred.
• Experience: At least 1 year of experience in a similar role, preferably in telesales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders. Both male and female candidates are encouraged to apply.
• Communication Skills: Excellent communication skills in both English and the local language (mention specific language if applicable).
• Persuasion Skills: Ability to persuade and influence customers effectively.
• Customer Focus: Strong customer service orientation with a focus on customer satisfaction.
• Team Player: Ability to work collaboratively in a team environment.
• Computer Literacy: Basic computer skills, including familiarity with CRM software and MS Office applications.

Benefits:

• Competitive Salary: Attractive salary package with performance-based incentives.
• Training: Comprehensive training is provided to enhance your skills and knowledge.
• Career Growth: Opportunities for career advancement and professional development.
• Positive Work Environment: Supportive and inclusive work culture that values diversity and teamwork.

If you are enthusiastic, goal-oriented, and ready to embark on a rewarding career in telesales, we want to hear from you! Click on the "Apply For Job" button now to submit your application and join our team as a Telecaller in Bishalgarh. Take the first step towards a successful career with us!