Position: Telecaller

Job Description

Are you an enthusiastic communicator with a knack for building rapport over the phone? Are you looking for an opportunity to showcase your communication skills and contribute to a dynamic team environment? If so, we have an exciting opportunity for you to join our team as a Telecaller.

About Us

We are a leading organization committed to providing excellent products/services to our customers. As part of our expansion plans, we are seeking motivated individuals to join our telecalling team in Bhuj. While our name may not be disclosed at this stage, rest assured, we are dedicated to fostering a supportive and inclusive work environment where employees can thrive and grow.

Job Responsibilities

1. Outbound Calling: Make outgoing calls to potential customers to promote our products/services and generate sales leads. Engage prospects in meaningful conversations to understand their needs and provide relevant information.
2. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers through regular follow-ups and proactive communication. Address customer inquiries and resolve issues in a timely and professional manner.
3. Lead Generation: Identify and qualify leads through strategic calling campaigns. Utilize lead generation techniques to identify prospects who are likely to benefit from our offerings.
4. Data Management: Maintain accurate records of all interactions with customers in our database. Update customer information, including contact details and preferences, to ensure effective communication and personalized service.
5. Achievement of Targets: Meet and exceed assigned sales targets and key performance indicators (KPIs). Demonstrate persistence and resilience in pursuing sales objectives while maintaining high standards of professionalism.
6. Collaboration: Work closely with team members and other departments to coordinate efforts and maximize sales opportunities. Share insights and best practices to contribute to the overall success of the team.

Requirements

• Education: Minimum qualification of 10th grade (High School) up to graduation.
• Experience: A minimum of 3 years of experience in a similar role, preferably in sales or customer service.
• Communication Skills: Exceptional verbal communication skills with the ability to engage and persuade customers effectively.
• Interpersonal Skills: Strong interpersonal skills with a customer-centric approach. Ability to empathize with customers and address their concerns with professionalism and empathy.
• Sales Acumen: Demonstrated ability to identify sales opportunities and close deals. Proven track record of achieving and exceeding sales targets.
• Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment. Willingness to learn and implement new strategies to improve performance.
• Computer Literacy: Basic computer skills, including proficiency in MS Office applications and familiarity with CRM software.
• Language Proficiency: Fluency in Hindi and English is essential. Knowledge of additional languages will be an advantage.

Why Join Us?

• Competitive Salary: We offer a competitive salary package with performance-based incentives to reward your hard work and dedication.
• Training and Development: We believe in investing in our employees' growth and development. We provide comprehensive training programs to enhance your skills and knowledge.
• Career Progression: Opportunity for career advancement based on performance and merit. We encourage internal promotions and provide support for your career aspirations.
• Positive Work Environment: Join a supportive and collaborative team where your contributions are valued and recognized. Enjoy a positive work culture that fosters creativity and innovation.

If you meet the above requirements and are ready to take on a new challenge, we invite you to click on the "Apply For Job" button now and submit your application. Join us in shaping the future of our organization and making a positive impact on our customers' lives. We look forward to welcoming you to our team!