Position: Telecaller

Location: Bhuj

Job Type: Full-time

Are you an enthusiastic communicator with a knack for building relationships over the phone? Are you driven by targets and enjoy the challenge of meeting and exceeding them? If so, we have an exciting opportunity for you! We are currently seeking experienced Telecallers to join our dynamic team in Bhuj.

Key Responsibilities:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services. Your main duties will include:

1. Outbound Calls: Initiating calls to prospective customers from a provided database or leads list. Your goal will be to introduce our offerings, provide information, and persuade them to engage further.
2. Customer Engagement: Building rapport with customers by understanding their needs, addressing their queries, and providing relevant information about our products/services.
3. Sales Pitch: Delivering a compelling sales pitch to encourage potential customers to consider our products/services. You will need to effectively communicate the features, benefits, and value proposition.
4. Target Achievement: Meeting and exceeding sales targets set by the company. This will require a proactive approach, persistence, and effective sales techniques.
5. Follow-up: Following up on leads and inquiries to nurture potential customers through the sales funnel. Timely and consistent follow-up will be crucial for converting leads into sales.
6. Database Management: Maintaining accurate records of interactions with customers, including details of conversations, inquiries, and outcomes. This will help in tracking progress and identifying areas for improvement.
7. Team Collaboration: Collaborating with team members and sharing best practices to enhance overall team performance. A positive and cooperative attitude is essential for fostering a collaborative work environment.

Qualifications and Experience:

• Education: Minimum qualification of 10th grade (SSC) to Graduate degree.
• Experience: A minimum of 3 years of experience in telecalling or sales roles, preferably in a similar industry. A proven track record of achieving sales targets will be an advantage.
• Communication Skills: Excellent communication skills in both English and Hindi (additional regional language proficiency is a plus). Clear pronunciation, good listening skills, and the ability to articulate ideas effectively are essential.
• Persuasive Skills: Strong persuasion and negotiation skills to influence customer decisions and close sales deals.
• Resilience: Ability to handle rejection and overcome objections with a positive attitude. Resilience and perseverance are key qualities for success in this role.
• Computer Literacy: Basic computer skills to navigate CRM software, email, and other communication tools.
• Customer Focus: A customer-centric approach with a genuine desire to help customers and provide them with the best possible solutions.
• Adaptability: Flexibility to adapt to changing priorities, targets, and sales strategies in a fast-paced environment.

If you are a self-motivated individual with a passion for sales and excellent communication skills, we encourage you to apply for this exciting opportunity. Join our team and embark on a rewarding career journey with us!