Position: Telecaller

Location: Bharuch

Are you a persuasive communicator with a knack for building relationships over the phone? Are you driven by the challenge of meeting and exceeding targets while providing exceptional customer service? If so, we have an exciting opportunity for you as a Telecaller in Bharuch.

About the Role:

As a Telecaller, you will be an integral part of our dynamic team, responsible for engaging with potential customers over the phone to promote our products/services and generate sales leads. Your primary goal will be to initiate meaningful conversations, understand customer needs, and effectively communicate the value proposition of our offerings. This role requires a proactive approach, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers from our database or through leads generated by marketing efforts.
2. Customer Engagement: Build rapport with customers through active listening, empathy, and personalized communication to understand their requirements and offer suitable solutions.
3. Product/Service Promotion: Effectively articulate the features and benefits of our products/services to potential customers, highlighting how they meet their needs and solve their problems.
4. Lead Generation: Identify and qualify sales leads by gathering relevant information and assessing their interest level and purchasing intent.
5. Target Achievement: Meet and exceed daily/weekly/monthly sales targets while maintaining high standards of quality and customer satisfaction.
6. Data Management: Update customer information accurately in the database and maintain detailed records of interactions, ensuring data integrity and confidentiality.
7. Feedback and Improvement: Provide feedback to the sales and marketing teams based on customer interactions to enhance product/service offerings and sales strategies.
8. Continuous Learning: Stay updated on product knowledge, sales techniques, and industry trends through training sessions and self-learning initiatives.

Requirements:

• Education: Minimum qualification of 10th grade to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in a sales or customer service environment.
• Communication Skills: Excellent verbal communication skills in the local language and proficiency in English/Hindi. Ability to convey information clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with diverse customers.
• Sales Acumen: Demonstrated ability to influence and persuade customers to take desired actions and achieve sales targets.
• Resilience: Resilience to handle rejection and overcome objections positively, maintaining a positive attitude and persistence in achieving goals.
• Computer Literacy: Basic computer skills and familiarity with CRM software for data entry and management.
• Ethical Conduct: Commitment to ethical conduct and compliance with company policies and regulations.

How to Apply:

If you are ready to take on this exciting opportunity and have what it takes to succeed as a Telecaller in Bharuch, click on the "Apply For Job" button below to submit your application. Join us in our mission to connect with customers and drive business growth through effective telecalling strategies.

Note: Only shortlisted candidates will be contacted for further evaluation.

Apply For Job Button