Job Title: Telecaller

Location: Bhadravathi

Are you a skilled communicator with a knack for persuasion? Do you thrive in dynamic environments where every call presents a new opportunity? We are seeking experienced Telecallers to join our team in Bhadravathi. As a Telecaller, you will play a pivotal role in connecting with potential customers, promoting our products/services, and contributing to our overall business growth.

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers from provided leads or databases. Engage in effective communication to introduce our products/services, highlight key features, and address any queries or concerns.
2. Lead Generation: Identify and qualify potential leads through strategic questioning and active listening during phone conversations. Gather relevant information and maintain accurate records of interactions for follow-up purposes.
3. Customer Relationship Management: Build rapport and establish long-term relationships with customers by delivering exceptional service and understanding their needs. Provide personalized recommendations and solutions to drive customer satisfaction and loyalty.
4. Sales Conversion: Utilize persuasive communication techniques to convert leads into sales opportunities. Present compelling offers, promotions, or incentives to encourage purchasing decisions and achieve sales targets.
5. Follow-up and Feedback: Follow up with prospective customers to nurture relationships and facilitate the sales process. Seek feedback to understand customer preferences, objections, and areas for improvement, and relay insights to the relevant teams.
6. Data Maintenance: Update and maintain accurate records of customer interactions, transactions, and relevant information in the CRM system. Ensure data integrity and confidentiality in handling sensitive customer data.

Requirements:

• Education: Minimum qualification from 10th grade to Graduate level.
• Experience: Proven experience of at least 3 years in a similar role, preferably in a sales or customer service environment.
• Communication Skills: Excellent verbal communication skills in both English and regional languages. Ability to articulate ideas clearly, negotiate effectively, and adapt communication style to different audiences.
• Interpersonal Skills: Strong interpersonal skills with a customer-centric approach. Ability to build rapport, empathize with customers, and resolve issues diplomatically.
• Sales Acumen: Sound understanding of sales principles and techniques. Demonstrated ability to influence purchasing decisions, overcome objections, and close deals.
• Resilience: Resilience and perseverance to handle rejection or objections positively and maintain motivation during challenging situations.
• Tech-Savvy: Basic proficiency in using computers, CRM software, and other relevant technology tools for data entry, call management, and reporting.
• Ethical Conduct: Commitment to maintaining integrity, honesty, and professionalism in all interactions with customers and colleagues.

Apply Now:

If you are passionate about sales, possess excellent communication skills, and thrive in a target-driven environment, we invite you to join our team. Click on the "Apply For Job" button to submit your application and take the first step toward a rewarding career as a Telecaller in Bhadravathi. We look forward to welcoming you aboard!