Telecaller Jobs in Berhampore: Join Our Dynamic Team Today

Are you a motivated individual with excellent communication skills? Do you thrive in a fast-paced environment where you can interact with diverse clientele? If so, we have the perfect opportunity for you! We are currently seeking talented individuals to join our team as Telecallers in Berhampore. As part of our team, you will play a crucial role in delivering exceptional customer service and driving business growth.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, answer queries, and generate sales leads. Your primary objective will be to engage customers in meaningful conversations, build rapport, and persuade them to take desired actions. This role requires a high level of professionalism, resilience, and the ability to handle objections effectively.

Key Responsibilities:

1. Outbound Calls: Place outbound calls to prospective customers using a provided contact list or database.
2. Customer Engagement: Engage customers in conversations to understand their needs, address concerns, and provide relevant information about our products/services.
3. Sales Generation: Actively promote products/services to generate sales leads and meet individual/team targets.
4. Follow-up: Conduct follow-up calls to existing customers to maintain relationships and ensure customer satisfaction.
5. Data Entry: Accurately record customer information, inquiries, and sales details in the CRM system.
6. Adherence to Scripts: Follow predefined scripts and guidelines while making calls to ensure consistency and compliance with company policies.
7. Market Research: Gather feedback from customers and provide insights to the management team for product/service improvement.
8. Team Collaboration: Collaborate with team members and other departments to achieve collective goals and enhance overall performance.

Requirements:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate level.
• Experience: At least 1 year of experience in a similar role, preferably in telemarketing or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This opportunity is open to individuals of all genders – male and female both are encouraged to apply.

Skills and Qualities:

• Excellent verbal communication skills in both English and local languages.
• Strong persuasion and negotiation abilities.
• Resilience and ability to handle rejection positively.
• Good listening skills and empathy towards customers' concerns.
• Basic computer literacy and familiarity with CRM software is an advantage.
• Proactive attitude with a willingness to learn and adapt to new challenges.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support to enhance your skills.
• Opportunity for career growth and advancement within the company.
• A positive and inclusive work environment with a supportive team culture.

If you are ready to embark on an exciting journey with us and contribute to our success, don't miss this opportunity! Click on the "Apply For Job" button now to submit your application and take the first step toward a rewarding career as a Telecaller in Berhampore. We look forward to welcoming you to our team!