Telecaller Job Opportunity in Barpeta: Join Our Dynamic Team Today!

Are you a charismatic communicator with a passion for connecting with people? Do you thrive in a fast-paced environment where every call is an opportunity to make a positive impact? If so, we have an exciting opportunity for you to join our team as a Telecaller in Barpeta!

About Us: We are a leading organization dedicated to providing top-notch services to our clients. Our commitment to excellence drives us to seek dynamic individuals who can contribute to our vision and mission. As a Telecaller, you will play a crucial role in fostering strong relationships with our clients and ensuring their needs are met with the highest level of professionalism and efficiency.

Key Responsibilities:

1. Outbound Calling: Engage with potential and existing clients through outbound calls to introduce our products/services, follow up on inquiries, and promote special offers or campaigns.
2. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by understanding their needs, addressing concerns, and providing appropriate solutions.
3. Lead Generation: Identify potential leads through cold calling, database mining, and other lead generation techniques to expand our client base and achieve sales targets.
4. Product Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate features, benefits, and value propositions to prospective clients.
5. Achieve Targets: Meet or exceed weekly/monthly sales targets and performance metrics while maintaining a high level of professionalism and customer satisfaction.
6. Documentation: Accurately document all customer interactions, inquiries, and transactions in the CRM system to ensure comprehensive record-keeping and facilitate follow-up activities.

Requirements:

• Education: Minimum 12th pass to Graduate.
• Experience: At least 1 year of experience in a similar role, preferably in a customer service or sales environment.
• Age: Candidates must be between 18 years to 40 years of age.
• Gender: Both male and female candidates are encouraged to apply.

Key Skills:

1. Excellent Communication Skills: Strong verbal communication skills with a clear and articulate speaking voice.
2. Customer-Centric Approach: Ability to empathize with customers, understand their needs, and provide personalized solutions.
3. Persistence: Tenacity and resilience to handle rejection and overcome obstacles in pursuit of sales targets.
4. Team Player: Collaborative attitude with the ability to work effectively in a team environment.
5. Adaptability: Flexibility to adapt to changing priorities, processes, and procedures.
6. Computer Proficiency: Basic computer skills with knowledge of MS Office and familiarity with CRM software is preferred.

Why Join Us:

• Professional Development: Opportunity to enhance your skills and grow within the organization through continuous training and development programs.
• Competitive Compensation: Attractive salary package with performance-based incentives and bonuses.
• Dynamic Work Environment: Exciting and vibrant workplace culture with a supportive team environment.
• Career Advancement: Clear progression pathways and opportunities for career advancement based on performance and merit.

If you are ready to embark on an exciting journey with us and make a significant impact in the world of customer service and sales, don't hesitate! Click on the "Apply For Job" button now to submit your application and join our dynamic team in Barpeta. We look forward to welcoming you aboard!