Job Description: Telecaller in Baran
Are you a dynamic communicator with a knack for persuasion? Do you thrive in a fast-paced environment where every call presents a new opportunity? If so, we have an exciting opportunity for you as a Telecaller in Baran! As a Telecaller, you'll be an integral part of our team, engaging with customers over the phone to promote our products/services and drive sales. Read on to discover more about this thrilling role and how you can be a part of our success story.
Position: Telecaller
Location: Baran
Job Type: Full-time
Education: 10th to Graduate
Experience: Minimum 3 years
Responsibilities:
- Outbound Calls: Initiate outgoing calls to potential customers from our database or leads provided, introducing them to our products/services and persuading them to make a purchase or schedule a meeting.
- Customer Engagement: Build rapport with customers by demonstrating excellent communication skills, actively listening to their needs, and providing relevant information about our offerings.
- Sales Generation: Achieve and exceed sales targets by effectively pitching our products/services, addressing customer concerns or objections, and closing sales deals over the phone.
- Follow-up: Conduct timely follow-up calls to existing customers to ensure satisfaction, gather feedback, and upsell additional products/services where possible.
- Data Management: Maintain accurate records of all calls, including customer details, interactions, and outcomes, using our CRM software for efficient tracking and reporting.
- Market Research: Stay updated on industry trends, competitor activities, and customer preferences through market research to enhance your selling approach and product knowledge.
- Team Collaboration: Collaborate closely with the sales team, sharing valuable insights and feedback from customer interactions to improve overall sales strategies and performance.
- Professionalism: Uphold professional standards at all times, adhering to company policies and procedures, and representing the organization in a positive light during all customer interactions.
Requirements:
- Excellent Communication Skills: Strong verbal communication skills in both English and the local language of Baran, with the ability to articulate ideas clearly and persuasively over the phone.
- Sales Acumen: Proven track record in sales or telemarketing roles, with a deep understanding of sales techniques, negotiation skills, and the ability to close deals effectively.
- Customer-Centric Approach: Empathetic and customer-focused mindset, with the ability to build rapport quickly, understand customer needs, and provide personalized solutions.
- Resilience: Ability to handle rejection positively and persistently pursue sales targets, maintaining motivation and enthusiasm even during challenging situations.
- Tech-Savvy: Proficiency in using CRM software and other relevant tools for call management, data entry, and reporting purposes.
- Adaptability: Willingness to adapt to changing business needs, work schedules, and sales strategies, demonstrating flexibility and agility in a dynamic work environment.
- High School Diploma or Equivalent: Minimum educational qualification of 10th grade, with a preference for candidates holding a graduate degree.
- Local Knowledge: Familiarity with the local market of Baran, including its demographics, culture, and consumer behavior, would be advantageous.
Benefits:
- Competitive salary with lucrative incentives based on performance.
- Comprehensive training and ongoing support to enhance your skills and career growth opportunities.
- A vibrant and inclusive work environment that values teamwork, innovation, and continuous learning.
- Opportunities for advancement within the company based on merit and achievement.
Join our team as a Telecaller in Baran and embark on an exciting journey towards professional success and personal development! Apply now and seize the opportunity to make a significant impact in the world of sales and customer engagement. We look forward to welcoming you aboard