Telecaller Job Description in Aurangabad

Are you a skilled communicator with a knack for persuasion? Are you looking for an exciting opportunity to showcase your talent in a dynamic work environment? If so, we have the perfect role for you! We are currently seeking enthusiastic individuals to join our team as Telecallers in Aurangabad. As a Telecaller, you will play a crucial role in our organization by engaging with potential customers over the phone to promote our products/services and drive sales.

Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers from our database. Your primary goal will be to introduce our products/services, explain their features and benefits, and persuade customers to make a purchase or schedule appointments.
2. Customer Engagement: Engage with customers in a friendly and professional manner. Listen to their queries, address their concerns, and provide accurate information about our offerings to ensure customer satisfaction.
3. Sales Target Achievement: Meet or exceed monthly sales targets set by the company. Utilize effective sales techniques to convert leads into sales opportunities and maximize revenue generation.
4. Follow-up: Follow up on leads and inquiries generated through various marketing channels such as email campaigns, social media, and website inquiries. Maintain a consistent follow-up schedule to nurture leads and convert them into sales.
5. Database Management: Maintain accurate records of all interactions with customers in the CRM system. Update customer information, record details of sales transactions, and track progress toward sales targets.
6. Product Knowledge: Stay updated on the features, specifications, and benefits of our products/services. Be prepared to address any questions or concerns raised by customers and provide them with relevant information to facilitate their decision-making process.
7. Team Collaboration: Collaborate effectively with team members and other departments to achieve collective goals. Share insights, best practices, and feedback to contribute to the overall success of the sales team.

Requirements:

1. Education: The minimum educational qualification required is 12th grade (Higher Secondary) to Graduate from a recognized institution.
2. Experience: A minimum of 3 years of experience in a similar role is preferred. Candidates with a proven track record of achieving sales targets will be given preference.
3. Age: Candidates must be between 18 to 40 years of age to be eligible for this position.
4. Gender: Both male and female candidates are encouraged to apply. We believe in diversity and inclusivity in the workplace.
5. Communication Skills: Excellent communication skills in both English and Hindi (or any other regional language) are essential. The ability to articulate ideas clearly and persuasively over the phone is crucial for success in this role.
6. Computer Literacy: Basic computer skills and familiarity with CRM software are desirable.

If you possess the above qualifications and are eager to take on new challenges in a fast-paced environment, we want to hear from you! Click on the "Apply For Job" button now to submit your application and join our team of talented Telecallers in Aurangabad. Embark on a rewarding career journey with us and unlock your full potential!