Job  Telecaller (Auraiya)

Are you an excellent communicator with a passion for connecting with people? Do you thrive in dynamic environments where your interpersonal skills shine? If so, we have an exciting opportunity for you in Auraiya as a Telecaller. Join our vibrant team and embark on a journey where every conversation counts and every connection matters.

Position Overview: As a Telecaller, you will be at the forefront of our organization, engaging with customers through telephone calls to promote our products/services, address their queries, and build lasting relationships. This role requires a blend of communication finesse, empathy, and sales acumen to ensure a delightful customer experience.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to potential customers from provided leads or databases. Present our products/services persuasively, aiming to secure sales or appointments.
2. Customer Engagement: Handle inbound calls promptly and professionally. Listen attentively to customer concerns, provide accurate information, and resolve issues effectively to ensure customer satisfaction.
3. Lead Management: Document all interactions and maintain accurate records of inquiries, sales, and customer details. Follow up on leads diligently to nurture relationships and drive conversions.
4. Product Knowledge: Acquire in-depth knowledge of our products/services to articulate features, benefits, and value propositions convincingly. Address customer queries confidently and offer tailored solutions to meet their needs.
5. Target Achievement: Meet or exceed monthly sales targets and KPIs set by the organization. Demonstrate resilience and persistence in pursuing sales objectives while maintaining a customer-centric approach.
6. Relationship Building: Cultivate strong relationships with customers through regular communication and personalized interactions. Strive to understand their preferences, anticipate their needs, and foster loyalty to the brand.
7. Team Collaboration: Collaborate effectively with colleagues across departments, such as sales, marketing, and customer support, to streamline processes, share insights, and contribute to overall organizational goals.

Qualifications and Skills:

• Education: Minimum qualification of 12th grade (Higher education preferred).
• Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders, both male and female candidates are encouraged to apply.

Key Attributes:

• Exceptional communication skills, both verbal and written.
• Strong persuasion and negotiation abilities.
• Empathetic listener with a customer-centric mindset.
• Resilience and ability to handle rejection positively.
• Excellent organizational and multitasking skills.
• Proficiency in relevant computer applications and CRM software.
• Adaptability to changing business requirements and priorities.

Why Join Us:

• Competitive salary and performance-based incentives.
• Comprehensive training and development programs.
• Supportive work environment fostering growth and learning.
• Opportunities for career advancement and skill enhancement.
• Recognition and rewards for outstanding performance.

If you're ready to embark on a rewarding career journey as a Telecaller in Auraiya, click on the "Apply For Job" button below and take the first step towards joining our dynamic team. We look forward to welcoming you aboard!