Position: Telecaller

Are you an enthusiastic communicator with a knack for building rapport over the phone? Are you passionate about sales and customer service? If so, we have an exciting opportunity for you! We are currently seeking experienced Telecallers to join our dynamic team in Anantnag.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services and secure sales. Your primary goal will be to engage prospects, provide information about our offerings, and persuade them to make a purchase or schedule an appointment.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases.
2. Product Knowledge: Develop a deep understanding of our products/services to effectively communicate their features and benefits to customers.
3. Sales Pitch: Deliver a compelling sales pitch tailored to the needs and interests of each prospect.
4. Lead Generation: Identify and qualify leads through effective questioning and active listening.
5. Customer Relationship Management: Build and maintain positive relationships with customers to ensure satisfaction and encourage repeat business.
6. Achieve Sales Targets: Meet or exceed weekly/monthly sales targets set by the management.
7. Documentation: Maintain accurate records of all interactions with customers in the CRM system.
8. Feedback: Provide feedback to the management regarding customer preferences, market trends, and other relevant information.

Qualifications:

1. Education: Minimum 10th grade education required. Higher education (12th grade or Graduate) preferred.
2. Experience: A minimum of 3 years of experience in a similar role, preferably in sales or customer service.
3. Communication Skills: Excellent verbal communication skills in both English and the local language.
4. Persuasion Skills: Strong persuasion and negotiation skills with the ability to convince customers to make a purchase.
5. Computer Literacy: Basic computer skills and familiarity with CRM software.
6. Interpersonal Skills: Ability to build rapport quickly and effectively with customers over the phone.
7. Resilience: Resilience to handle rejection and maintain a positive attitude in a high-pressure sales environment.
8. Team Player: Ability to collaborate with team members and contribute to a positive work culture.

Benefits:

1. Competitive Salary: Attractive salary package with performance-based incentives.
2. Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
3. Career Growth: Opportunities for career advancement based on performance and merit.
4. Friendly Work Environment: Supportive and collaborative work environment with a focus on employee well-being.

If you are ready to take your career to the next level and have what it takes to excel in a fast-paced sales environment, we want to hear from you! Click on the "Apply For Job" button now to submit your application.

Join us in our mission to provide exceptional products/services and deliver unparalleled customer satisfaction. We look forward to welcoming you to our team in Anantnag!