Job Title: Telecaller

Are you a dynamic communicator with a knack for persuasion? Do you thrive in a fast-paced environment where every call presents an opportunity? If so, we have an exciting opportunity for you to join our team as a Telecaller in Amreli. As a Telecaller, you will play a pivotal role in connecting with potential customers, building relationships, and driving business growth. This role offers a unique chance to harness your communication skills while contributing to our company's success.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to prospective customers from diverse backgrounds. Introduce our products/services, highlight their benefits, and effectively address any queries or concerns to stimulate interest and drive conversions.
2. Customer Engagement: Build rapport with customers through active listening and empathetic communication. Understand their needs, preferences, and pain points to tailor our offerings accordingly and provide personalized solutions.
3. Lead Generation: Generate leads through proactive outreach efforts. Identify potential customers through market research, cold calling, and other lead-generation techniques to expand our customer base and maximize sales opportunities.
4. Follow-Up: Follow up on leads and inquiries promptly to nurture relationships and move prospects through the sales funnel. Maintain a systematic follow-up schedule to ensure timely engagement and increase conversion rates.
5. Database Management: Update and maintain accurate records of customer interactions, inquiries, and feedback in the CRM system. Regularly review and clean the database to ensure data integrity and facilitate effective communication strategies.
6. Achievement of Targets: Meet and exceed individual and team targets for call volume, lead generation, and conversion rates. Demonstrate a results-driven approach and take proactive measures to achieve or surpass set goals.
7. Collaboration: Collaborate closely with sales and marketing teams to align efforts, share insights, and optimize strategies for lead generation and customer acquisition. Actively participate in team meetings and contribute ideas for process improvement.

Qualifications and Skills:

• Education: Minimum qualification from 10th grade to Graduate. A strong educational foundation coupled with relevant experience or skills in sales and customer service is desirable.
• Experience: Minimum 3 years of experience in telesales or a related field. Proven track record of achieving sales targets and delivering exceptional customer service over the phone.
• Communication Skills: Excellent verbal communication skills with a clear and articulate speaking voice. Ability to engage customers effectively, convey information persuasively, and overcome objections with confidence.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with diverse individuals. An empathetic listener who can understand customer needs and offer appropriate solutions.
• Persistence: Resilient and persistent attitude with a proactive approach to challenges. Ability to handle rejection positively and maintain enthusiasm and motivation during long calling hours.
• Computer Literacy: Basic computer literacy with proficiency in MS Office applications and familiarity with CRM software for data entry and management.

If you are passionate about sales, possess excellent communication skills, and thrive in a target-driven environment, we encourage you to apply for this exciting opportunity. Join us in Amreli and be part of a dynamic team dedicated to driving business growth and delivering exceptional customer experiences.