Job Title: Telecaller

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a fast-paced environment where every call is an opportunity to make a positive impact? If so, we have an exciting opportunity for you as a Telecaller in Ambala!

Job Description:

As a Telecaller, you will be an integral part of our dynamic team, responsible for initiating conversations with potential customers, promoting our products/services, and converting leads into sales. Your primary goal will be to effectively communicate the value proposition of our offerings, address customer inquiries, and ultimately drive business growth through successful lead conversions.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to potential customers from our database or leads provided by the company. Introduce our products/services, highlight their features and benefits, and persuade prospects to engage further.
2. Lead Qualification: Conduct thorough qualification of leads to ensure they meet our target criteria. Gather relevant information about their needs, budget, and timeline to effectively tailor our offerings to their requirements.
3. Relationship Building: Build and maintain strong relationships with prospects through regular follow-ups and proactive communication. Understand their pain points, address concerns, and provide solutions to nurture leads through the sales funnel.
4. Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets set by the company. Utilize effective sales techniques and persuasive communication to drive conversions and contribute to revenue growth.
5. Database Management: Maintain accurate and up-to-date records of all interactions with prospects in the CRM system. Keep track of leads, follow-up schedules, and sales progress to ensure efficient lead management and maximize conversion rates.
6. Collaboration: Coordinate with other departments such as sales, marketing, and customer service to ensure seamless customer experiences. Share valuable insights from customer interactions to inform product/service improvements and marketing strategies.

Requirements:

• Education: Minimum 10th grade to a Graduate degree in any discipline.
• Experience: Proven experience as a Telecaller or similar role with a minimum of 3 years in a sales or customer service environment.
• Communication Skills: Excellent verbal communication skills with a clear and confident speaking voice. Ability to articulate product/service features and benefits persuasively.
• Sales Acumen: Strong sales orientation with a track record of achieving and exceeding sales targets. Ability to identify sales opportunities, handle objections, and close deals effectively.
• Customer Focus: Customer-centric approach with a genuine desire to understand and address customer needs. Ability to build rapport and foster long-term relationships with customers.
• Adaptability: Ability to thrive in a fast-paced and dynamic work environment. Willingness to adapt to changing business priorities and sales strategies.
• Computer Literacy: Basic computer skills and proficiency in using CRM software for lead management and reporting.

If you are passionate about sales, possess excellent communication skills, and enjoy the challenge of converting leads into sales, we want to hear from you! Click on the "Apply For Job" button now to submit your application and join our team in Ambala. Embark on a rewarding career journey with us and unleash your full potential as a Telecaller!