Join Our Team as a Telecaller in Amarpur, Tripura

Are you a dynamic individual with excellent communication skills and a passion for customer interaction? Look no further! We are currently seeking enthusiastic candidates to join our team as Telecallers in Amarpur, Tripura. As a Telecaller, you will play a pivotal role in our organization by engaging with customers over the phone, providing exceptional service, and contributing to our overall success.

Job Description:

Position: Telecaller

Location: Amarpur, Tripura

Education: 12th to Graduate

Experience: Minimum 1 year

Age: 18 years to 40 years

Gender: Male/Female both

Responsibilities:

1. Customer Engagement: Initiate outbound calls to potential and existing customers to introduce our products/services, answer inquiries, and provide relevant information.
2. Sales Conversion: Effectively communicate product/service features and benefits to generate sales leads and convert prospects into customers.
3. Relationship Management: Build and maintain strong relationships with customers by addressing their concerns, resolving issues, and ensuring satisfaction with our offerings.
4. Data Management: Accurately record and maintain customer information, interactions, and transactions in the database for future reference and analysis.
5. Target Achievement: Meet or exceed daily, weekly, and monthly sales targets to contribute to the achievement of organizational goals.
6. Quality Assurance: Adhere to quality standards and follow predefined scripts and guidelines to deliver consistent and high-quality customer interactions.
7. Feedback Reporting: Provide valuable feedback to the management regarding customer preferences, market trends, and opportunities for improvement.
8. Team Collaboration: Collaborate effectively with team members and other departments to ensure a seamless customer experience and achieve collective objectives.

Requirements:

1. Excellent Communication Skills: Proficient in spoken and written English, as well as the local language, with a clear and articulate communication style.
2. Sales Acumen: Strong persuasion and negotiation skills with a proven track record of achieving sales targets in a similar role.
3. Customer-Centric Approach: Passionate about delivering exceptional customer service and committed to meeting and exceeding customer expectations.
4. Resilience: Ability to handle rejection and overcome challenges with a positive attitude, resilience, and determination.
5. Computer Proficiency: Basic computer skills with the ability to navigate CRM systems and other software applications effectively.
6. Adaptability: Flexible to work in a fast-paced environment, adapt to changing priorities, and multitask efficiently.
7. Ethical Conduct: Maintain integrity, honesty, and professionalism in all interactions with customers and colleagues.

Benefits:

1. Competitive salary with attractive incentives based on performance.
2. Comprehensive training and development programs to enhance skills and knowledge.
3. Opportunity for career advancement and growth within the organization.
4. Supportive work environment fostering teamwork, collaboration, and mutual respect.
5. Employee benefits such as health insurance paid time off, and employee discounts.
6. Recognition and rewards for outstanding performance and achievements.

Apply Now:

If you are ready to take on this exciting opportunity and become part of our dynamic team, click on the "Apply For Job" button below to submit your application. Join us in making a difference and shaping the future of customer engagement in Amarpur, Tripura!