Position: Telecaller

Job Description

Are you a dynamic communicator with a knack for persuasion? We are seeking enthusiastic individuals to join our team as Telecallers. As a Telecaller, you will play a pivotal role in our organization's success by connecting with potential customers over the phone and promoting our products/services. This position offers a fantastic opportunity for individuals who possess excellent communication skills, are driven by targets, and thrive in a fast-paced environment.

Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers from provided leads or databases.
2. Pitching Products/Services: Effectively communicate the features and benefits of our products/services to potential customers.
3. Lead Generation: Identify and qualify leads through proactive questioning and understanding customer needs.
4. Appointment Setting: Schedule appointments for sales representatives with interested prospects.
5. Customer Follow-Up: Follow up on leads and inquiries to ensure customer satisfaction and maintain relationships.
6. Achieve Targets: Meet and exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.
7. Documentation: Maintain accurate records of calls, customer interactions, and transactions in the database.
8. Feedback: Provide feedback to management regarding customer needs, market trends, and suggestions for improvement.

Requirements:

1. Education: Minimum qualification of 12th grade (High School) to Graduate degree.
2. Experience: At least 1 year of experience in a similar role, preferably in telesales or customer service.
3. Communication Skills: Exceptional verbal communication skills with fluency in the local language. Proficiency in additional languages is a plus.
4. Interpersonal Skills: Ability to build rapport quickly and effectively with customers.
5. Target-Oriented: Demonstrated ability to work towards and achieve sales targets in a competitive environment.
6. Adaptability: Flexibility to adapt to changing situations and handle objections professionally.
7. Age: Candidates must be between 18 to 40 years old.
8. Gender: Open to all genders; both male and female candidates are encouraged to apply.
9. Tech-Savvy: Basic computer skills and familiarity with CRM software or call center systems.

Benefits:

1. Competitive Salary: Attractive salary package with performance-based incentives.
2. Training: Comprehensive training programs to enhance your skills and knowledge.
3. Career Growth: Opportunities for career advancement based on performance and merit.
4. Positive Work Environment: Collaborative and supportive work culture fostering personal and professional growth.
5. Employee Benefits: Employee discounts, health insurance, and other perks.

If you are ready to take on this exciting opportunity and embark on a rewarding career journey, apply now by clicking on the "Apply For Job" button below. Join us in our mission to deliver exceptional service and drive business growth through effective telecalling strategies. We look forward to welcoming you to our team!