Position: Telecaller

Job Description:

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where your communication skills can shine? If so, we have an exciting opportunity for you as a Telecaller in Sri Muktsar Sahib. As a Telecaller, you'll be an integral part of our team, responsible for reaching out to potential customers, engaging them in meaningful conversations, and driving business growth. This role offers an excellent platform to showcase your sales acumen and interpersonal skills.

Responsibilities:

1. Outbound Calling: Initiate outbound calls to potential customers from provided leads or databases. Your primary goal will be to introduce our products/services, understand customer needs, and persuade them to take desired actions.
2. Customer Engagement: Build and maintain a positive rapport with customers through active listening, empathy, and effective communication. Address any inquiries or concerns professionally and promptly to ensure customer satisfaction.
3. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales or appointments. Employ product knowledge and benefits to highlight value propositions and overcome objections, ultimately closing deals successfully.
4. Lead Management: Update and maintain accurate records of customer interactions, including details of inquiries, feedback, and outcomes, in the CRM system. Follow up on leads diligently to nurture relationships and facilitate the sales process.
5. Targets Achievement: Work towards achieving individual and team targets set by the organization. Demonstrate commitment and resilience in meeting and exceeding performance metrics, such as call volume, conversion rates, and revenue targets.
6. Team Collaboration: Collaborate effectively with colleagues, including sales representatives, managers, and other departments, to ensure seamless coordination and alignment of efforts toward achieving organizational goals.

Requirements:

1. Education: Minimum qualification of 12th grade (High School) is required. A higher degree is preferred but not mandatory.
2. Experience: Candidates should have a minimum of 1 year of experience in a similar role, preferably in telesales or customer service.
3. Age: Applicants must be between 18 to 40 years old.
4. Gender: This position is open to individuals of all genders - male, female, and others.
5. Communication Skills: Excellent verbal communication skills in the local language (mention the language if applicable) and proficiency in basic English are essential.
6. Interpersonal Skills: Ability to build rapport quickly, empathize with customers, and adapt communication style as per the audience.
7. Sales Acumen: Strong persuasion and negotiation skills with a proven track record of achieving sales targets.
8. Tech Savvy: Basic computer proficiency and familiarity with CRM software or willingness to learn.
9. Resilience: Resilience in handling rejection and the ability to maintain enthusiasm and motivation in a target-driven environment.
10. Ethical Conduct: Adherence to ethical standards and compliance with company policies and guidelines.

How to Apply:

Ready to embark on an exciting career journey as a Telecaller? Click on the "Apply For Job" button now and submit your updated resume along with a cover letter highlighting your relevant experience and why you're the perfect fit for this role. Join us in making a difference and driving success through effective communication and sales excellence.