Position: Telecaller

We are seeking energetic and enthusiastic individuals to join our team as Telecallers. As a Telecaller, you will play a crucial role in our organization's success by effectively communicating with potential customers over the phone. If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply.

Job Responsibilities:

1. Outbound Calling: Make outbound calls to prospective customers from provided leads or databases. Engage in conversation to promote our products or services and generate interest.
2. Customer Follow-Up: Follow up with existing customers to ensure satisfaction with products or services offered. Address any concerns or questions they may have professionally and courteously.
3. Lead Generation: Identify and qualify leads through cold calling, referrals, and other lead generation techniques. Gather necessary information and maintain a database of potential customers for future follow-up.
4. Product Knowledge: Acquire in-depth knowledge of our products or services to effectively communicate features, benefits, and pricing to potential customers. Stay updated on any changes or new offerings within the company.
5. Sales Support: Assist the sales team by scheduling appointments, arranging product demonstrations, and providing support in closing deals. Collaborate with team members to achieve sales targets and objectives.
6. Documentation: Maintain accurate records of all calls, interactions, and sales activities in the CRM system. Ensure that all customer information is up-to-date and readily accessible for future reference.

Qualifications:

• Education: Minimum 12th grade education required. Graduates are preferred.
• Experience: At least 1 year of experience in telemarketing, customer service, or sales role.
• Age: Must be between 18 to 40 years old.
• Gender: Open to individuals of all genders.
• Communication Skills: Excellent verbal communication skills with a clear and pleasant speaking voice.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
• Persistence: Demonstrated ability to handle rejection and persist in reaching sales targets.
• Computer Skills: Basic computer skills including proficiency in MS Office and familiarity with CRM software.
• Multitasking: Ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Team Player: Collaborative attitude with a willingness to work as part of a team to achieve common goals.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training program to enhance skills and knowledge.
• Opportunities for career growth and advancement within the organization.
• A supportive work environment with a dynamic and diverse team.
• Employee benefits such as health insurance and paid time off.

If you meet the qualifications and are ready to take on the challenge of becoming a successful Telecaller, we invite you to apply now by clicking on the "Apply For Job" button below. Join us in our mission to provide exceptional service and build lasting relationships with our customers.