Job  Telecaller

Job Overview:

Are you a persuasive communicator with a knack for building relationships over the phone? Are you seeking an opportunity to utilize your communication skills to drive business success? Look no further! We are currently seeking enthusiastic individuals to join our team as Telecallers. As a Telecaller, you will play a crucial role in engaging with potential customers, promoting our products/services, and contributing to the overall growth of our organization. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply now!

Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present products/services persuasively to secure sales opportunities or appointments.
2. Customer Engagement: Engage with existing and potential customers courteously and professionally. Address inquiries, resolve complaints, and provide accurate information about products/services.
3. Lead Generation: Identify and qualify leads through proactive calling efforts. Gather relevant information from leads to assess their needs and interests.
4. Follow-up: Conduct timely follow-up calls to nurture leads and maintain ongoing communication with customers. Keep detailed records of interactions, inquiries, and feedback for future reference.
5. Achieve Targets: Meet or exceed daily/weekly/monthly sales targets and performance metrics. Consistently strive to improve conversion rates and overall productivity.
6. Product Knowledge: Stay updated on product/service features, benefits, pricing, and promotions. Effectively communicate product information to customers to drive sales and enhance customer satisfaction.
7. Team Collaboration: Collaborate with team members, sales representatives, and other departments to optimize sales efforts and ensure a seamless customer experience.

Requirements:

1. Education: Minimum qualification of 12th grade (High School Diploma) to a Graduate degree from a recognized institution.
2. Experience: At least 1 year of experience in telemarketing, telecalling, or a related field. A proven track record of achieving sales targets is desirable.
3. Age: Candidates must be between 18 years to 40 years of age.
4. Gender: Open to individuals of all genders. Both male and female candidates are encouraged to apply.
5. Communication Skills: Exceptional verbal communication skills with a clear and confident speaking voice. Ability to engage customers, build rapport, and convey information effectively.
6. Listening Skills: Strong listening skills to understand customer needs, objections, and preferences. Ability to tailor communication approach based on individual customer requirements.
7. Persistence: Resilience and persistence in handling rejection and objections. Ability to maintain a positive attitude and perseverance in pursuing sales opportunities.
8. Computer Literacy: Basic computer skills to navigate CRM software, enter data, and generate reports. Familiarity with MS Office applications (Word, Excel, Outlook) is an advantage.

Benefits:

• Competitive salary with attractive incentives and performance bonuses.
• Comprehensive training and ongoing support to enhance skills and performance.
• Opportunity for career growth and advancement within the organization.
• A friendly work environment with a supportive team culture.
• Flexible work hours with the option for part-time or full-time employment.

If you are passionate about sales, possess excellent communication skills, and enjoy interacting with people, we want to hear from you! Take the first step towards a rewarding career by clicking on the "Apply For Job" button now and submitting your application. Join us in our mission to deliver exceptional customer experiences and drive business success!