Position: Telecaller

Location: Sarapaka

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you to join our dynamic team as a Telecaller in Sarapaka.

Job Description:

As a Telecaller, you will be an integral part of our sales and customer service team, responsible for engaging with potential customers over the phone to promote our products/services and convert leads into sales. Your primary duties will include:

1. Outbound Calls: Initiating outbound calls to potential customers from provided leads or databases. Your goal will be to introduce our products/services, highlight their benefits, and persuade customers to make a purchase or schedule appointments.
2. Customer Follow-Up: Follow up with existing customers to ensure satisfaction, gather feedback, and encourage repeat business. Building long-term relationships with customers by providing exceptional service and addressing any concerns or inquiries they may have.
3. Sales Conversion: Utilizing effective sales techniques to convert leads into sales opportunities. Understanding customer needs and preferences to tailor product/service offerings and maximize sales outcomes.
4. Data Entry and Documentation: Accurately recording customer information, interactions, and transactions in the company database or CRM system. Maintaining detailed records of sales activities, outcomes, and customer feedback for reporting purposes.
5. Target Achievement: Working towards predefined sales targets and Key Performance Indicators (KPIs). Continuously striving to meet or exceed individual and team goals through proactive sales efforts and effective time management.

Requirements:

• Education: Minimum qualification of 12th grade (High School Diploma) to Graduate degree.
• Experience: At least 1 year of experience in a similar telecalling or sales role.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to individuals of all genders, both male and female are encouraged to apply.
• Communication Skills: Excellent verbal communication skills with a clear and confident speaking voice. Ability to engage customers in meaningful conversations and convey information effectively.
• Sales Aptitude: Strong sales acumen with the ability to identify sales opportunities, overcome objections, and close deals.
• Customer Focus: Customer-centric mindset with a passion for delivering outstanding service and building positive relationships with customers.
• Team Player: Collaborative attitude with the ability to work well in a team environment and support colleagues towards achieving common goals.
• Tech-Savvy: Proficiency in basic computer skills and familiarity with CRM software or databases is preferred.
• Resilience: Resilient and adaptable to handle rejection and overcome challenges in a competitive sales environment.

Apply Now:

If you are ready to take on this exciting opportunity and embark on a rewarding career journey with us, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our organization and making a difference in the lives of our customers. We look forward to welcoming you to our team in Sarapaka!