Telecaller Job  in Chennur

Are you a skilled communicator with a passion for engaging with people? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have an exciting opportunity for you to join our team as a Telecaller in Chennur.

Position Overview:

As a Telecaller, you will play a pivotal role in our organization's success by connecting with customers over the phone to promote our products/services, answer queries, and generate sales leads. Your excellent communication skills, coupled with your persuasive abilities, will be essential in building rapport with customers and achieving sales targets.

Responsibilities:

1. Outbound Calling: Conduct outbound calls to potential customers from provided leads or databases. Introduce our products/services, explain their benefits, and persuade customers to make purchases or schedule appointments.
2. Customer Engagement: Build strong relationships with customers through effective communication. Listen attentively to their queries, concerns, and feedback, and provide appropriate solutions or assistance.
3. Sales Generation: Meet and exceed sales targets by effectively promoting products/services and closing sales over the phone. Utilize persuasive selling techniques to convert leads into customers.
4. Follow-up: Maintain regular follow-up with prospective customers who have shown interest but have not yet made a purchase. Keep accurate records of interactions and outcomes in the CRM system.
5. Product Knowledge: Stay updated on our products/services, pricing, promotions, and sales policies. Articulate product features, benefits, and USPs to customers during calls.
6. Team Collaboration: Collaborate with team members and other departments to achieve collective goals. Share insights, best practices, and feedback to enhance team performance.
7. Adherence to Guidelines: Adhere to all company policies, procedures, and compliance standards during customer interactions. Ensure confidentiality of customer information and handle sensitive data responsibly.

Requirements:

• Education: Minimum 12th grade (High School Diploma) to a Graduate degree in any discipline.
• Experience: At least 1 year of experience in a similar telecalling or customer service role.
• Age: Must be between 18 to 40 years old.
• Gender: Open to individuals of all genders - male and female.
• Communication Skills: Exceptional verbal communication skills in English (and regional languages, if applicable). Ability to articulate ideas clearly and persuasively.
• Sales Acumen: Strong sales orientation with a proven track record of meeting or exceeding sales targets.
• Customer Focus: Genuine passion for customer service and satisfaction. Ability to empathize with customers and address their needs effectively.
• Computer Proficiency: Basic knowledge of MS Office applications and familiarity with CRM software are preferred.
• Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities or situations.
• Ethical Conduct: Demonstrated integrity and ethical conduct in all interactions with customers and colleagues.

Apply Now:

If you are ready to take on this exciting challenge and contribute to our success as a Telecaller in Chennur, click on the "Apply For Job" button below and submit your application today! Join us in creating exceptional customer experiences and driving sales growth. We look forward to welcoming you to our team!