Job  Telecaller in Nainital

Are you a dynamic communicator with a knack for persuasion? Are you looking for an opportunity to showcase your excellent interpersonal skills? We are seeking energetic individuals to join our team as Telecallers in Nainital. As a Telecaller, you will play a crucial role in our organization by engaging with potential customers over the phone, promoting our products/services, and generating leads. If you're passionate about sales and customer satisfaction, this role is perfect for you!

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases. Your primary objective will be to introduce our products/services, explain their benefits, and persuade potential customers to make a purchase or set up appointments for further discussion.
2. Customer Engagement: Build rapport with customers through effective communication skills. Understand their requirements, address their queries, and provide relevant information about our offerings to enhance their interest and confidence in our products/services.
3. Lead Generation: Identify and qualify potential leads by gathering essential information about customers' needs, budgets, and preferences. Maintain a database of prospective customers and follow up with them regularly to nurture leads and convert them into sales opportunities.
4. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the management. Utilize persuasive selling techniques to drive sales and maximize revenue generation opportunities.
5. Feedback and Reporting: Provide regular feedback to the management regarding customer preferences, market trends, and competitor activities. Prepare accurate reports on sales activities, including call logs, conversion rates, and revenue generated, to track performance and identify areas for improvement.
6. Adherence to Policies: Ensure compliance with company policies and procedures, including ethical standards and regulatory requirements. Maintain confidentiality of customer information and adhere to data protection guidelines at all times.

Requirements:

• Education: Minimum qualification of 12th grade (High School) to Graduate in any discipline.
• Experience: At least 1 year of experience in telecalling or sales roles, preferably in the relevant industry.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This opportunity is open to individuals of all genders - male and female.

Skills and Qualities:

1. Excellent communication skills, both verbal and written.
2. Strong persuasion and negotiation abilities.
3. Customer-centric approach with a focus on delivering exceptional service.
4. Ability to work independently and as part of a team.
5. Good organizational and time management skills.
6. Resilience and persistence in achieving sales targets.
7. Proficiency in using CRM software and other relevant tools.

Benefits:

• Competitive salary with attractive incentives based on performance.
• Comprehensive training and development programs to enhance your skills.
• Opportunity for career advancement and growth within the organization.
• A positive and supportive work environment with a diverse team.

If you're ready to take on this exciting challenge and embark on a rewarding career journey, apply now by clicking on the button below. Join us in shaping the future of our business and making a meaningful impact on our customers' lives!