Job  Telecaller

Are you a dynamic communicator with a passion for engaging with people? Are you seeking a rewarding career where you can utilize your persuasive skills? We are currently seeking enthusiastic individuals to join our team as Telecallers. As a Telecaller, you will play a vital role in our organization by reaching out to potential customers, delivering compelling messages, and driving business growth. This position offers an exciting opportunity to be part of a dynamic team in Jhansi, where you can contribute to our success while enhancing your career prospects.

Responsibilities:

1. Outbound Calling: Conduct outbound calls to potential customers from provided leads or databases. Introduce our products/services, explain their benefits, and effectively persuade prospects to take desired actions.
2. Customer Engagement: Engage with customers courteously and professionally. Listen to their queries, address their concerns, and provide accurate information about our offerings to ensure a positive customer experience.
3. Lead Generation: Identify and qualify leads through strategic questioning and active listening. Gather relevant information about potential customers' needs, preferences, and purchasing behavior to generate quality leads for our sales team.
4. Follow-Up: Follow up with prospective customers who have shown interest but have not yet committed. Nurture leads through consistent communication, build rapport, and guide them through the sales funnel to conversion.
5. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates. Maintain high productivity levels while delivering exceptional results to contribute to organizational growth.
6. Data Management: Maintain accurate records of interactions with customers, including details of inquiries, feedback, and outcomes. Update CRM systems or databases with relevant information to facilitate efficient tracking and reporting.
7. Team Collaboration: Collaborate with colleagues and other departments to share insights, strategies, and best practices for optimizing sales performance. Work together towards common goals and contribute to a positive work environment.

Requirements:

1. Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate level. A strong educational background demonstrates the ability to comprehend and communicate effectively.
2. Experience: At least 1 year of experience in a similar role, preferably in telemarketing, sales, or customer service. Prior experience equips candidates with the necessary skills and knowledge to excel in this position.
3. Age: Candidates must be between 18 to 40 years old. We encourage individuals from diverse age groups to apply and contribute their unique perspectives to our team.
4. Gender: This position is open to individuals of all genders. We foster an inclusive work environment where everyone has equal opportunities for growth and success.
5. Communication Skills: Excellent verbal communication skills in Hindi and English are essential. The ability to articulate information clearly, listen actively, and adapt communication styles to different audiences is crucial for success in this role.
6. Interpersonal Skills: Strong interpersonal skills, including empathy, patience, and persuasion, are vital for building rapport with customers and effectively addressing their needs.
7. Computer Proficiency: Basic computer skills, including familiarity with CRM software, MS Office applications, and internet browsing, are preferred.

If you are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity. Join us in Jhansi and embark on a rewarding career journey where your contributions make a meaningful impact. Apply now by clicking on the "Apply For Job" button and take the first step toward a fulfilling career as a Telecaller!