Job  Telecaller

Are you a persuasive communicator with a passion for making connections? Do you thrive in a dynamic environment where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you! We are currently seeking enthusiastic individuals to join our team as Telecallers in Aligarh.

Position Overview: As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to reach out to potential customers via telephone to promote our products/services, answer their queries, and generate leads. This role requires a combination of excellent communication skills, sales acumen, and a customer-centric approach.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases. Introduce our products/services persuasively and address any concerns or questions they may have.
2. Lead Generation: Proactively identify potential leads through cold calling, referrals, and other methods. Keep accurate records of all interactions and update the database regularly.
3. Customer Engagement: Build rapport with customers by understanding their needs and offering appropriate solutions. Provide accurate information about product features, pricing, and promotions.
4. Follow-up: Follow up on leads and inquiries promptly to ensure a positive customer experience. Maintain regular communication with existing customers to nurture relationships and encourage repeat business.
5. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the company. Utilize effective sales techniques to close deals and maximize revenue opportunities.
6. Feedback and Reporting: Provide feedback to the sales team and management regarding market trends, customer preferences, and competitor activities. Prepare regular reports on sales performance and productivity.

Qualifications:

• Education: Minimum 12th grade to Graduate.
• Experience: At least 1 year of experience in a telemarketing or sales role.
• Age: Between 18 to 40 years.
• Gender: Open to all genders.

Skills and Abilities:

• Excellent communication skills in both English and Hindi.
• Strong interpersonal skills and ability to build rapport over the phone.
• Persuasive negotiation and sales skills.
• Ability to work independently and as part of a team.
• Good time management and organizational skills.
• Proficiency in basic computer applications (MS Office, CRM software, etc.).

Why Join Us?

• Competitive salary with attractive incentives and bonuses.
• Comprehensive training and ongoing support to enhance your skills.
• Opportunities for career growth and advancement within the company.
• A positive and inclusive work environment where your contributions are valued.
• Make a difference by helping customers find solutions to their needs.

If you are ready to take on a new challenge and embark on a rewarding career journey, click on the "Apply For Job" button now and submit your application. Join us in shaping the future of customer engagement in Aligarh!