Join Our Team as a Telecaller in Erode:
Are you an enthusiastic communicator with a passion for connecting with people? Do you thrive in dynamic environments where every call is an opportunity to make a difference? If so, we invite you to explore the exciting role of Telecaller with us in Erode. As an integral part of our team, you will play a vital role in fostering meaningful connections with our clientele.
Position Overview:
As a Telecaller, you will be responsible for engaging with existing and potential customers over the phone. Your primary objective will be to promote our products/services, address inquiries, and nurture relationships to drive sales and enhance customer satisfaction. This role demands excellent communication skills, a customer-centric approach, and the ability to adapt to various scenarios.
Key Responsibilities:
- Conduct outbound calls to prospective customers to introduce our products/services and generate leads.
- Follow up on leads and inquiries promptly, providing relevant information and assistance to potential customers.
- Build and maintain strong customer relationships through regular communication and personalized interactions.
- Handle incoming calls from customers, addressing their queries, resolving issues, and ensuring customer satisfaction.
- Keep accurate records of interactions, transactions, and customer details using our CRM system.
- Collaborate effectively with team members and other departments to meet sales targets and deliver exceptional service.
- Stay updated on product/service offerings, pricing, and promotions to provide accurate information to customers.
- Adhere to company policies, procedures, and quality standards in all interactions and transactions.
Qualifications:
- Minimum education requirement: 12th grade (High School Diploma) to Graduate.
- Minimum 1 year of experience in a similar role, preferably in telemarketing or customer service.
- Excellent communication skills in both English and local languages.
- Strong interpersonal skills with a customer-centric mindset.
- Ability to handle multiple tasks and prioritize responsibilities effectively.
- Proficiency in basic computer applications and familiarity with CRM software is a plus.
- Age between 18 years to 40 years.
- Gender: Open to all, male and female applicants are welcome.
Why Join Us:
- Opportunity for career growth and development in a dynamic industry.
- Competitive salary and performance-based incentives.
- A supportive work environment with a focus on teamwork and collaboration.
- Comprehensive training and ongoing support to enhance your skills.
- Make a meaningful impact by helping customers meet their needs and achieve their goals.
Apply Now:
If you are ready to embark on an exciting journey as a Telecaller in Erode, we encourage you to take the next step. Click on the "Apply For Job" button below to submit your application and join our team today!
We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.