Job  Telecaller

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a dynamic environment where your communication skills can shine? We're seeking enthusiastic individuals to join our team as Telecallers in Pushkar. As a Telecaller, you'll play a pivotal role in our organization, engaging with customers, providing information, and promoting our products/services over the phone.

Job Responsibilities:

1. Outbound Calling: Engage prospective customers through outbound calls to introduce our products/services, explain their features and benefits, and persuade them to make a purchase or set up appointments.
2. Customer Relationship Management: Build and maintain positive relationships with customers by providing excellent service, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
3. Lead Generation: Identify potential leads through cold calling, database mining, and other lead generation techniques. Qualify leads based on criteria such as interest level, budget, and decision-making authority.
4. Follow-Up: Conduct follow-up calls to nurture leads, answer questions, and guide customers through the purchasing process. Keep detailed records of interactions, appointments, and outcomes in the CRM system.
5. Achieving Targets: Meet or exceed daily, weekly, and monthly targets for call volume, conversion rates, and revenue generation. Continuously strive to improve performance and contribute to the overall success of the team.
6. Market Research: Stay informed about industry trends, competitor activities, and market developments. Provide feedback to the sales and marketing teams to help refine strategies and improve product/service offerings.
7. Adherence to Policies: Adhere to company policies, procedures, and compliance standards at all times. Ensure that all communication with customers is ethical, transparent, and per regulatory requirements.

Requirements:

• Education: Minimum qualification of 12th grade (Higher Secondary) to a Graduate degree in any discipline.
• Experience: At least 3 years of experience in telecalling or a related field, preferably in sales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This opportunity is open to individuals of all genders, male and female.
• Communication Skills: Excellent verbal communication skills in Hindi and/or English. Ability to articulate information clearly, listen actively, and respond appropriately.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport, empathize with customers, and handle objections effectively.
• Persistence: Resilience and determination to overcome rejections, handle objections, and persistently pursue leads until conversion.
• Tech-Savvy: Basic computer skills and familiarity with CRM software for call logging and lead management.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate customer preferences and meet targets.

Why Join Us?

• Competitive Compensation: Earn a competitive salary with attractive incentives and performance-based bonuses.
• Professional Growth: Opportunity for career advancement and skill development through ongoing training programs and mentorship.
• Dynamic Work Environment: Work in a dynamic and supportive team environment where your contributions are valued and recognized.
• Impactful Work: Make a meaningful impact by helping customers solve problems, fulfill needs, and achieve their goals through our products/services.

If you're ready to take your communication skills to the next level and embark on a rewarding career journey with us, don't hesitate to apply now! Click on the "Apply For Job" button below to submit your application and join our team as a Telecaller in Pushkar. We look forward to welcoming you aboard!