Position: Telecaller

Are you an enthusiastic communicator with a passion for engaging with people? Are you seeking a dynamic role where you can utilize your persuasive skills to drive results? Look no further! We are currently seeking dedicated individuals to join our team as Telecallers in Faridkot. As a Telecaller, you will play a pivotal role in our organization, fostering meaningful connections with our customers and driving business growth through effective communication.

Job Description:

As a Telecaller, your primary responsibility will be to initiate outbound calls to potential customers, introduce them to our products/services, and persuade them to make purchases or take desired actions. You will also handle inbound calls, addressing customer inquiries, resolving issues, and provide exceptional customer service.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to prospective customers from provided leads or databases. Introduce products/services, highlight key features, and persuade customers to make purchases or take desired actions.
2. Inbound Call Handling: Respond to incoming calls from customers promptly and professionally. Address customer inquiries, resolve issues, and provide accurate information about products/services.
3. Customer Relationship Management: Build and maintain positive relationships with customers by delivering exceptional service, understanding their needs, and addressing their concerns effectively.
4. Achieve Sales Targets: Meet or exceed assigned sales targets by converting leads into sales through effective communication and persuasion techniques.
5. Data Management: Maintain accurate records of interactions with customers, including details of inquiries, complaints, or feedback. Update customer databases regularly with relevant information.
6. Follow-Up: Conduct follow-up calls with prospective customers to nurture leads, answer additional questions, and encourage them to make purchases.
7. Collaboration: Coordinate with sales and marketing teams to align strategies, share feedback, and optimize performance.

Requirements:

• Education: Minimum qualification of 12th grade to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 and 40 years old.
• Gender: Both male and female candidates are encouraged to apply.

Skills:

1. Excellent Communication: Strong verbal communication skills with the ability to articulate ideas clearly and persuasively.
2. Customer Focus: A customer-centric approach with a genuine desire to help and assist customers.
3. Negotiation Skills: Ability to negotiate effectively and close sales deals.
4. Problem-Solving: Strong problem-solving skills with the ability to think on your feet and find solutions to customer issues.
5. Resilience: Ability to handle rejection and maintain a positive attitude in a high-pressure environment.
6. Team Player: Collaborative mindset with the ability to work well within a team and contribute to collective goals.

Apply Now:

If you're ready to embark on an exciting journey and unleash your potential as a Telecaller, don't hesitate to apply! Click on the "Apply For Job" button now and take the first step towards a rewarding career in Faridkot. We look forward to welcoming you to our team!