Job Telecaller

Location: Karaikal

Job Type: Full-time

Are you an excellent communicator with a passion for customer service? Are you seeking an opportunity to showcase your skills in a dynamic work environment? Look no further! We are currently seeking dedicated individuals to join our team as Telecallers in Karaikal.

Position Overview:

As a Telecaller, you will be the first point of contact for our valued customers. Your primary responsibility will be to make outbound calls to potential and existing customers, effectively communicating our products and services, addressing their queries, and promoting customer satisfaction.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to potential and existing customers to generate sales or schedule appointments.
2. Customer Engagement: Engage with customers courteously and professionally, actively listening to their concerns and providing appropriate solutions.
3. Product Knowledge: Develop a strong understanding of our products and services to effectively communicate their features and benefits to customers.
4. Query Resolution: Address customer inquiries and concerns promptly and accurately, ensuring high levels of customer satisfaction and retention.
5. Sales Targets: Achieve set targets for sales conversion and customer acquisition, consistently striving to exceed expectations.
6. Database Management: Maintain accurate records of customer interactions, update customer information in the database, and track progress toward sales goals.
7. Team Collaboration: Collaborate effectively with team members and other departments to ensure a seamless customer experience and optimize sales efforts.

Qualifications:

• Education: Minimum 12th grade to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in a customer service or telesales environment.
• Age: Candidates must be between 18 to 40 years old.

Skills and Attributes:

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a customer-centric approach.
• Ability to effectively multitask and prioritize tasks in a fast-paced environment.
• Persuasive and confident demeanor with a passion for sales.
• Proficiency in basic computer applications and CRM software.
• Flexibility to adapt to changing business needs and work schedules.

Gender Equality:

We believe in fostering a diverse and inclusive work environment. Both male and female candidates are encouraged to apply.

Apply Now:

If you are ready to take on this exciting opportunity and become a valued member of our team, click on the "Apply For Job" button below and submit your application today! Join us in delivering exceptional service and making a positive impact on our customers' lives. We look forward to welcoming you aboard!