Title: Join Our Team as a Telecaller in Wokha

Are you a dynamic individual with excellent communication skills? Do you thrive in a fast-paced environment where every call presents a new opportunity? If so, we have the perfect role for you! We are currently seeking enthusiastic Telecallers to join our team in Wokha.

Position Overview:

As a Telecaller, you will be responsible for making outbound calls to potential customers to promote our products/services, generating sales leads, and providing exceptional customer service. Your primary objective will be to engage prospects, build rapport, and effectively convey the benefits of our offerings.

Key Responsibilities:

1. Outbound Calling: Place calls to individuals or businesses from a provided list or database.
2. Promotional Activities: Introduce and promote our products/services to potential customers.
3. Lead Generation: Identify and qualify leads to pass on to the sales team for further follow-up.
4. Customer Engagement: Maintain a friendly and professional demeanor during calls to ensure a positive customer experience.
5. Information Gathering: Collect necessary information from customers and accurately record it in the system.
6. Problem Resolution: Address any queries or concerns raised by customers promptly and professionally.
7. Achieve Targets: Meet or exceed daily/weekly/monthly sales targets set by the team lead or supervisor.
8. Adherence to Guidelines: Follow company scripts and guidelines while making calls to maintain consistency and compliance.

Qualifications:

• Education: Minimum qualification of 12th grade (high school) up to graduate level.
• Experience: At least 3 years of experience in a similar role, preferably in a sales or customer service environment.
• Age: Candidates must be between 18 to 40 years old to be eligible for this position.
• Gender: Both male and female candidates are encouraged to apply. We believe in equal opportunities for all.

Key Skills and Attributes:

• Excellent Communication: Strong verbal communication skills in English (and local language if applicable).
• Persuasive Skills: Ability to convince and influence others effectively.
• Customer-centric: A customer-focused approach with a passion for delivering exceptional service.
• Resilience: Ability to handle rejection and pressure positively.
• Computer Literacy: Basic knowledge of computer applications and data entry skills.
• Team Player: Willingness to collaborate with colleagues and contribute to team goals.

Why Join Us:

• Career Growth: Opportunity for career advancement and skill development.
• Competitive Salary: Attractive salary package with performance-based incentives.
• Positive Work Environment: Supportive team culture with opportunities for learning and growth.
• Flexible Hours: Flexible work hours to accommodate personal commitments.

If you are ready to embark on an exciting journey with us and possess the required skills and qualifications, we invite you to apply now by clicking on the "Apply For Job" button below. Join us in shaping the future of our organization while making a positive impact in the lives of our customers. We look forward to welcoming you to our team!