Position: Telecaller

Location: Dewas, India

Are you a skilled communicator with a knack for building rapport over the phone? Do you thrive in fast-paced environments where every call is an opportunity to make a meaningful connection? If so, we have an exciting opportunity for you to join our dynamic team as a Telecaller in Dewas.

Job Description:

As a Telecaller, you will be the frontline representative of our organization, responsible for engaging potential customers and nurturing existing relationships. Your primary objective will be to promote our products/services, generate leads, and ultimately contribute to the growth of our business.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or cold calling lists. Present our products/services persuasively to secure sales appointments or direct purchases.
2. Customer Relationship Management: Build and maintain strong relationships with customers by providing exceptional service, addressing inquiries, and resolving complaints or issues promptly and effectively.
3. Lead Generation: Identify and qualify leads through strategic questioning and active listening. Gather relevant information and update our database with accurate details for future follow-ups.
4. Achieve Sales Targets: Meet or exceed monthly sales targets by converting leads into opportunities and closing deals. Utilize persuasive selling techniques and product knowledge to drive sales conversions.
5. Follow-Up: Conduct timely follow-ups with prospects to nurture leads and facilitate the sales process. Keep track of pending leads, appointments, and customer interactions to ensure no opportunity is missed.
6. Data Management: Maintain accurate records of all interactions with customers in our CRM system. Update customer profiles, notes, and feedback to provide insights for future sales strategies.
7. Team Collaboration: Collaborate effectively with other team members, including sales representatives and managers, to optimize sales processes and achieve collective goals.

Qualifications:

• Education: Minimum qualification of 10th grade to Graduate level.
• Experience: A minimum of 3 years of experience in telesales or a similar role.
• Communication Skills: Excellent communication skills in both English and Hindi, with the ability to articulate information clearly and persuasively.
• Sales Acumen: Strong sales orientation with a proven track record of meeting or exceeding sales targets.
• Customer Focus: Customer-centric mindset with a passion for delivering exceptional service and building lasting relationships.
• Resilience: Ability to handle rejection positively and persistently pursue sales opportunities.
• Tech Savvy: Proficiency in using CRM software and other relevant tools for data management and sales tracking.
• Adaptability: Willingness to adapt to changing business requirements and embrace new sales techniques or strategies.

If you are a motivated individual with a passion for sales and customer service, we invite you to apply for this exciting opportunity. Click on the "Apply For Job" button below to submit your application and take the first step toward a rewarding career as a Telecaller in Dewas. Join us in shaping the future of our organization and making a positive impact on the lives of our customers. We look forward to welcoming you to our team!