Telecaller Job Description in Dharamshala

Are you a dynamic individual with excellent communication skills and a passion for customer interaction? Are you seeking a rewarding career opportunity in the vibrant city of Dharamshala? Look no further! We are currently seeking experienced Telecallers to join our growing team.

Position Overview: As a Telecaller, you will be responsible for making outbound calls to potential customers to generate sales leads or appointments. Your primary objective will be to engage with customers, understand their needs, and effectively communicate the features and benefits of our products/services. This role offers an exciting opportunity to contribute to the success of our company while honing your sales and communication skills.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers using a provided list or leads generated through research.
2. Customer Engagement: Engage with customers in a friendly and professional manner, building rapport and trust to understand their needs effectively.
3. Product/Service Promotion: Communicate the features, advantages, and benefits of our products/services to potential customers, addressing any questions or concerns they may have.
4. Lead Generation: Identify and qualify sales leads through proactive calling, effectively managing lead pipeline and follow-up processes.
5. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and sales conversion.
6. Database Management: Maintain accurate and up-to-date records of customer interactions, including details of inquiries, comments, and feedback, using CRM software.
7. Team Collaboration: Work collaboratively with the sales and marketing team to optimize lead generation strategies and achieve overall business objectives.
8. Adherence to Policies: Follow company policies and procedures regarding sales processes, compliance, and ethical standards.

Qualifications and Skills:

• Education: Minimum 10th grade to Graduate.
• Experience: At least 3 years of experience in a similar telecalling or sales role, preferably in the relevant industry.
• Communication Skills: Excellent verbal communication skills in Hindi and English, with the ability to articulate information clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly and effectively.
• Sales Acumen: Basic understanding of sales principles and techniques, with a passion for achieving targets and driving results.
• Computer Literacy: Proficiency in using computers, including familiarity with CRM software and basic Microsoft Office applications.
• Time Management: Effective time management and organizational skills, with the ability to prioritize tasks and manage workload efficiently.
• Resilience: Resilience and persistence in dealing with rejection and overcoming obstacles in a sales-driven environment.

Apply Now: If you are ready to take on this exciting opportunity and contribute to our success, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our company while advancing your career in Dharamshala!