Telecaller Job Description in Durg:

Are you a persuasive communicator with a knack for building relationships over the phone? Do you thrive in dynamic environments where your charisma and communication skills can shine? If so, we have an exciting opportunity for you as a Telecaller in Durg!

About Us:

We are a dynamic and rapidly growing organization dedicated to providing top-notch services to our clients. As we continue to expand our operations, we are seeking talented individuals to join our team and contribute to our success.

Job Title: Telecaller

Location: Durg

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

Responsibilities:

1. Outbound Calls: Make outbound calls to potential customers from our database or leads provided to promote our products or services. Your goal will be to engage prospects, build rapport, and ultimately convert leads into sales or appointments.
2. Customer Engagement: Engage with existing customers to maintain relationships, address concerns, and upsell additional products or services. Your ability to understand customer needs and offer solutions will be crucial in retaining and expanding our customer base.
3. Follow-up: Follow up on leads and inquiries generated through marketing campaigns, website inquiries, or other channels. Timely follow-up is essential to keep prospects engaged and move them through the sales funnel.
4. Data Management: Maintain accurate records of calls, interactions, and outcomes in our CRM system. This data will be used to track performance, identify trends, and optimize future campaigns.
5. Target Achievement: Work towards achieving monthly or quarterly sales targets set by the management. Your performance will be measured based on key performance indicators such as conversion rates, call volume, and revenue generated.
6. Team Collaboration: Collaborate with team members, including sales executives and managers, to optimize strategies, share best practices, and contribute to the overall success of the team.

Requirements:

1. Excellent Communication Skills: Strong verbal communication skills in both English and Hindi are essential for effectively engaging with prospects and customers over the phone.
2. Sales Aptitude: A natural flair for sales and persuasion, coupled with the ability to overcome objections and close deals, is crucial for success in this role.
3. Persistence and Resilience: Telecalling can be challenging, so resilience and the ability to handle rejection positively are key traits we look for in candidates.
4. Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
5. Computer Proficiency: Basic computer skills, including familiarity with CRM software and Microsoft Office applications, are required.
6. Experience: Minimum of 3 years of experience in telecalling or sales roles, preferably in a similar industry.

Why Join Us:

• Competitive Salary and Performance-Based Incentives
• Opportunities for Growth and Advancement
• Supportive Work Environment
• Comprehensive Training and Development Programs

If you are ready to take your telecalling career to the next level and be part of a dynamic team, apply now by clicking on the "Apply For Job" button below! We look forward to welcoming you to our team and shaping a successful future together.