Job Title: Telecaller
Are you an energetic and enthusiastic individual looking for an opportunity to utilize your communication skills? Do you thrive in a dynamic work environment where no two days are the same? If so, we have an exciting opportunity for you! We are currently seeking dedicated Telecallers to join our team in Bhilai.
Job Summary: As a Telecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. You will play a crucial role in generating leads, qualifying prospects, and ultimately, driving sales. This position requires excellent communication skills, a positive attitude, and the ability to effectively persuade and influence customers.
Key Responsibilities:
- Outbound Calling: Place outbound calls to prospective customers using a provided list or database. Introduce our products or services and effectively communicate their benefits to the customer.
- Lead Generation: Identify and qualify leads through proactive calling efforts. Gather relevant information from prospects to determine their interest and suitability for our offerings.
- Customer Relationship Management: Build and maintain positive relationships with customers by providing excellent service and addressing any queries or concerns they may have.
- Achieve Sales Targets: Meet or exceed monthly sales targets by effectively converting leads into sales opportunities. Strive to continuously improve sales performance and productivity.
- Data Management: Accurately record and maintain customer information and interactions in the company database. Ensure all records are up-to-date and complete.
- Collaboration: Work closely with the sales team to coordinate efforts and maximize sales opportunities. Provide feedback and insights to improve sales strategies and processes.
- Adherence to Guidelines: Follow company policies, procedures, and scripting guidelines during calls to ensure consistency and compliance.
Qualifications:
- Education: Minimum qualification of 10th grade (High School) to Graduate.
- Experience: At least 3 years of experience in a similar role, preferably in telemarketing or sales.
- Communication Skills: Excellent verbal communication skills in both English and Hindi. Ability to articulate ideas clearly and effectively.
- Persuasion Skills: Strong persuasion and negotiation skills with the ability to influence customer decisions.
- Customer Focus: Customer-centric mindset with a passion for delivering exceptional service.
- Resilience: Ability to handle rejection and overcome objections positively and professionally.
- Computer Literacy: Basic computer skills with proficiency in MS Office applications and familiarity with CRM software is a plus.
- Team Player: Ability to work effectively in a team environment and collaborate with colleagues to achieve common goals.
How to Apply: If you are ready to take on this exciting challenge and meet the qualifications mentioned above, we encourage you to apply now by clicking on the "Apply For Job" button below. Join our dynamic team and embark on a rewarding career journey with us!
Note: We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
