Job Description: Telecaller in Bhagalpur

Are you a dynamic individual with exceptional communication skills? Are you driven by the thrill of engaging with people and providing excellent service? We are seeking a talented Telecaller to join our team in Bhagalpur. As a Telecaller, you will play a crucial role in connecting with our clients, understanding their needs, and providing them with the best solutions. If you have a passion for customer service and enjoy working in a fast-paced environment, we want to hear from you!

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to potential and existing clients to promote our products/services, generate leads, and secure appointments.
2. Customer Engagement: Build rapport with customers by providing exceptional service, addressing inquiries, resolving concerns, and ensuring customer satisfaction.
3. Product Knowledge: Develop a deep understanding of our products/services to effectively communicate their features, benefits, and value propositions to customers.
4. Lead Generation: Identify and qualify potential leads through proactive calling and follow-up to expand our customer base.
5. Data Management: Maintain accurate and up-to-date records of customer interactions, inquiries, and transactions in the CRM system.
6. Achievement of Targets: Meet and exceed monthly sales targets and KPIs to contribute to the overall success of the sales team and organization.
7. Team Collaboration: Collaborate with team members, including sales executives and managers, to optimize sales strategies, share insights, and foster a collaborative work environment.
8. Continuous Improvement: Actively seek feedback, participate in training sessions, and stay updated on industry trends to enhance your skills and performance.

Qualifications:

• Education: Minimum qualification of 10th grade (Matriculation) to a Graduate degree.
• Experience: At least 3 years of experience in a similar role, preferably in a sales or customer service environment.
• Communication Skills: Excellent verbal communication skills in Hindi and English, with the ability to articulate information clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with a customer-centric approach and the ability to build rapport and trust with customers.
• Resilience: Ability to handle rejection and objections professionally and persistently pursue sales opportunities.
• Tech-Savvy: Proficiency in using computers, CRM software, and other technology tools to manage customer interactions and sales activities.
• Adaptability: Willingness to adapt to changing priorities, work schedules, and sales strategies in a dynamic and fast-paced environment.
• Local Knowledge: Familiarity with the Bhagalpur region and its market dynamics would be an advantage.

Why Join Us:

• Competitive Compensation: We offer a competitive salary package with attractive incentives and performance bonuses.
• Career Growth Opportunities: We provide opportunities for career advancement and professional development through training programs and mentorship.
• Positive Work Environment: Join a supportive and inclusive work culture where your contributions are valued and recognized.
• Impactful Work: Make a meaningful impact by helping customers meet their needs and contribute to the success of our organization.

If you're ready to take the next step in your career and be part of a dynamic team, apply now by clicking on the "Apply For Job" button below. We look forward to welcoming you to our team in Bhagalpur!