Position: Telecaller

Are you a dynamic individual with a passion for communication and a drive to excel in a fast-paced environment? We are seeking talented individuals to join our team as Telecallers in Dhavaleswaram. As a Telecaller, you will play a crucial role in our organization by engaging with customers over the phone to promote our products/services, address their queries, and provide exceptional customer service.

Job Responsibilities:

1. Customer Engagement: Engage with customers in a friendly and professional manner to understand their needs, provide information about our products/services, and offer solutions tailored to their requirements.
2. Outbound Calls: Make outbound calls to prospective customers to generate leads, follow up on inquiries, and promote our offerings effectively.
3. Lead Conversion: Utilize persuasive communication skills to convert leads into sales, meeting and exceeding predefined targets and objectives.
4. Customer Support: Provide excellent customer support by addressing and resolving customer complaints, concerns, and queries promptly and efficiently.
5. Data Management: Maintain accurate records of customer interactions, transactions, and inquiries using our CRM software, ensuring data integrity and confidentiality.
6. Team Collaboration: Collaborate effectively with team members, sharing insights, best practices, and feedback to enhance overall team performance and productivity.

Qualifications:

1. Education: Minimum qualification from 10th grade to graduation. A higher degree or relevant certification is an added advantage.
2. Experience: Demonstrable experience of at least 3 years in a similar role, preferably in a customer service or telesales environment.
3. Communication Skills: Exceptional verbal communication skills with the ability to articulate information clearly and effectively.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
5. Sales Acumen: Proven track record of achieving sales targets and converting leads into sales opportunities.
6. Computer Proficiency: Basic computer skills with proficiency in MS Office and familiarity with CRM software.
7. Time Management: Excellent time management skills with the ability to prioritize tasks and meet deadlines effectively.

Why Join Us:

1. Opportunity for Growth: We provide a conducive environment for career growth and development, offering training and advancement opportunities to deserving candidates.
2. Competitive Compensation: We offer competitive salaries and performance-based incentives, recognizing and rewarding your contributions to our success.
3. Supportive Work Culture: Join a team of passionate professionals who are dedicated to excellence, innovation, and teamwork, fostering a supportive and inclusive work culture.
4. Work-Life Balance: We value work-life balance and offer flexible work schedules, allowing you to manage your personal and professional commitments effectively.

If you are ready to take on this exciting challenge and embark on a rewarding career journey with us, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team and shaping a brighter future together!