Join Our Dynamic Team as a Telecaller in Yamuna Nagar

Are you a persuasive communicator with a passion for making meaningful connections? Do you thrive in a fast-paced environment where every call is an opportunity to excel? If so, we have an exciting opportunity for you to join our team as a Telecaller in Yamuna Nagar. As a Telecaller, you will play a vital role in our organization's success by engaging with customers over the phone, promoting our products/services, and delivering exceptional customer service.

Job Description:

Position: Telecaller
Location: Yamuna Nagar
Education: 12th to Graduate
Experience: Minimum 1 year
Age: 18 years to 40 years
Gender: Male/Female

Responsibilities:

1. Customer Engagement: Initiate outbound calls to prospective customers and engage them in meaningful conversations to promote our products/services.
2. Product/Service Promotion: Effectively communicate the features and benefits of our offerings to potential customers, addressing any inquiries or concerns they may have.
3. Lead Generation: Identify and qualify leads through proactive calling efforts, maintaining accurate records of interactions and outcomes in our database.
4. Relationship Building: Build rapport and establish long-term relationships with customers by delivering personalized service and addressing their needs effectively.
5. Achievement of Targets: Meet or exceed weekly and monthly targets for call volume, sales, and customer satisfaction metrics.
6. Follow-up: Conduct follow-up calls to nurture leads, address any unresolved issues, and ensure customer satisfaction throughout the sales process.
7. Market Research: Stay informed about industry trends, competitor activities, and market developments to effectively position our products/services in the market.
8. Feedback: Provide valuable feedback to the management team regarding customer preferences, market trends, and opportunities for improvement.
9. Adherence to Policies: Adhere to company policies, procedures, and compliance standards at all times to ensure ethical conduct and maintain the integrity of our brand.

Requirements:

1. Excellent Communication Skills: Strong verbal communication skills with the ability to articulate ideas clearly and persuasively.
2. Customer-Centric Approach: Genuine interest in understanding customer needs and delivering exceptional service to enhance their experience.
3. Sales Acumen: Basic understanding of sales techniques and the ability to effectively pitch products/services to potential customers.
4. Resilience: Ability to handle rejection positively and persistently pursue leads with a positive attitude.
5. Organizational Skills: Strong organizational skills with the ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
6. Team Player: Collaborative mindset with the willingness to support team members and contribute to the overall success of the team.
7. Computer Literacy: Basic computer skills with proficiency in MS Office applications and familiarity with CRM software is preferred.

If you are ready to take on this exciting opportunity and embark on a rewarding career journey with us, click on the "Apply For Job" button now to submit your application. Join us in shaping the future of our organization while making a positive impact on the lives of our customers. We look forward to welcoming you to our team!