Telecaller Jobs in Yamuna Nagar

Description

Join Our Dynamic Team as a Telecaller in Yamuna Nagar

Are you a persuasive communicator with a passion for making meaningful connections? Do you thrive in a fast-paced environment where every call is an opportunity to excel? If so, we have an exciting opportunity for you to join our team as a Telecaller in Yamuna Nagar. As a Telecaller, you will play a vital role in our organization's success by engaging with customers over the phone, promoting our products/services, and delivering exceptional customer service.

Job Description:

Position: Telecaller
Location: Yamuna Nagar
Education: 12th to Graduate
Experience: Minimum 1 year
Age: 18 years to 40 years
Gender: Male/Female

Responsibilities:

  1. Customer Engagement: Initiate outbound calls to prospective customers and engage them in meaningful conversations to promote our products/services.
  2. Product/Service Promotion: Effectively communicate the features and benefits of our offerings to potential customers, addressing any inquiries or concerns they may have.
  3. Lead Generation: Identify and qualify leads through proactive calling efforts, maintaining accurate records of interactions and outcomes in our database.
  4. Relationship Building: Build rapport and establish long-term relationships with customers by delivering personalized service and addressing their needs effectively.
  5. Achievement of Targets: Meet or exceed weekly and monthly targets for call volume, sales, and customer satisfaction metrics.
  6. Follow-up: Conduct follow-up calls to nurture leads, address any unresolved issues, and ensure customer satisfaction throughout the sales process.
  7. Market Research: Stay informed about industry trends, competitor activities, and market developments to effectively position our products/services in the market.
  8. Feedback: Provide valuable feedback to the management team regarding customer preferences, market trends, and opportunities for improvement.
  9. Adherence to Policies: Adhere to company policies, procedures, and compliance standards at all times to ensure ethical conduct and maintain the integrity of our brand.

Requirements:

  1. Excellent Communication Skills: Strong verbal communication skills with the ability to articulate ideas clearly and persuasively.
  2. Customer-Centric Approach: Genuine interest in understanding customer needs and delivering exceptional service to enhance their experience.
  3. Sales Acumen: Basic understanding of sales techniques and the ability to effectively pitch products/services to potential customers.
  4. Resilience: Ability to handle rejection positively and persistently pursue leads with a positive attitude.
  5. Organizational Skills: Strong organizational skills with the ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
  6. Team Player: Collaborative mindset with the willingness to support team members and contribute to the overall success of the team.
  7. Computer Literacy: Basic computer skills with proficiency in MS Office applications and familiarity with CRM software is preferred.

If you are ready to take on this exciting opportunity and embark on a rewarding career journey with us, click on the "Apply For Job" button now to submit your application. Join us in shaping the future of our organization while making a positive impact on the lives of our customers. We look forward to welcoming you to our team!

Contact Information

Name
Trisha Menon
Address
Ground Floor, Chotti Line, opposite D.A.V Girls College, Model Town, Yamuna Nagar, Haryana 135001