Position: Telecaller

Location: Vatakara

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a fast-paced environment where your energy and enthusiasm can make a real difference? If so, we have an exciting opportunity for you! We are seeking a talented Telecaller to join our dynamic team in Vatakara.

Job Description:

As a Telecaller, you will be the first point of contact for our prospective customers. Your primary responsibility will be to engage with potential clients over the phone, introducing them to our products/services and persuading them to take desired actions, such as scheduling appointments or making purchases. Your ability to articulate product/service features and benefits compellingly will be crucial in driving sales and fostering positive customer relationships.

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers from provided leads or databases.
2. Product/Service Pitch: Effectively communicate the features, advantages, and benefits of our offerings to potential clients.
3. Lead Qualification: Qualify leads based on predetermined criteria to ensure alignment with our target customer profile.
4. Handle Objections: Address customer concerns and objections professionally and persuasively to overcome barriers to sales.
5. Appointment Setting: Schedule appointments for sales representatives with qualified leads.
6. Follow-Up: Conduct timely follow-up calls to nurture leads and maintain engagement throughout the sales process.
7. Database Management: Update customer records and interaction details accurately in the CRM system.
8. Achieve Targets: Meet or exceed weekly/monthly sales targets and KPIs set by the team leader.

Qualifications:

• Education: Minimum 10th grade to Graduate.
• Experience: A minimum of 3 years of experience in telemarketing or sales roles, preferably in a similar industry.
• Communication Skills: Excellent verbal communication skills with a clear and confident speaking voice.
• Persuasion Skills: Ability to persuade and influence customers effectively over the phone.
• Resilience: Resilient attitude towards rejection and ability to handle objections gracefully.
• Team Player: Collaborative mindset with the ability to work effectively in a team environment.
• Tech Savvy: Basic proficiency in using CRM software and other communication tools.
• Goal-oriented: Results-driven mindset with a strong desire to achieve and exceed targets.

Why Join Us:

• Dynamic Work Environment: Be part of a vibrant and supportive team that values innovation and collaboration.
• Career Growth: Opportunity for professional development and advancement within the organization.
• Attractive Compensation: Competitive salary package with performance-based incentives.
• Training & Support: Comprehensive training programs and ongoing support to enhance your skills and capabilities.
• Work-Life Balance: Flexible working hours and a conducive work environment that promotes work-life balance.

If you are passionate about sales, possess excellent communication skills, and thrive in a target-driven environment, we want to hear from you! Take the next step in your career by clicking on the "Apply For Job" button below and join us in our mission to drive success through effective customer engagement. Apply now and embark on an exciting journey with us!