Join Our Team as a Telecaller in Uttara Kannada

Are you a persuasive communicator with a knack for building connections over the phone? Do you thrive in a dynamic environment where every call presents an opportunity? If so, we invite you to become a vital part of our team as a Telecaller in Uttara Kannada. As one of the fastest-growing companies in the region, we are seeking talented individuals who are passionate about customer interaction and dedicated to achieving exceptional results.

Role Overview:

As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to initiate outbound calls to prospective clients, introduce them to our products/services, and persuade them to take desired actions. Additionally, you will handle inbound calls, addressing customer inquiries, resolving issues, and providing outstanding support. Your ability to effectively communicate our value proposition and build rapport with customers will be crucial to your success in this role.

Key Responsibilities:

1. Outbound Calling: Place calls to potential customers from our database or leads provided, presenting our offerings persuasively and securing appointments or sales.
2. Inbound Call Handling: Receive and respond to inbound calls promptly, addressing customer questions, concerns, and inquiries with professionalism and empathy.
3. Customer Relationship Management: Build and maintain strong relationships with customers, understanding their needs, preferences, and feedback to enhance overall satisfaction and loyalty.
4. Achieving Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates, contributing to the overall success of the sales team.
5. Documentation: Accurately record all interactions and transactions in the CRM system, ensuring data integrity and facilitating effective follow-up actions.
6. Continuous Improvement: Actively seek feedback, participate in training sessions, and stay updated on product knowledge and industry trends to continuously improve performance and enhance customer experience.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate level.
• Experience: At least 1 year of relevant experience in telecalling or sales roles, preferably in a similar industry.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Both male and female candidates are welcome to apply.

Skills and Competencies:

• Excellent communication skills in Kannada and proficiency in English or other languages would be an advantage.
• Strong interpersonal skills with the ability to build rapport and engage effectively with diverse audiences.
• Resilience and persistence to handle rejection and overcome objections during sales calls.
• Results-oriented mindset with a passion for achieving targets and driving success.
• Adaptability and willingness to learn new processes and technologies.

Why Join Us:

• Competitive compensation package with performance-based incentives.
• Comprehensive training and development programs to support your professional growth.
• A dynamic and collaborative work environment with opportunities for advancement.
• Make a meaningful impact by connecting with customers and contributing to our growth journey.

If you are ready to embark on an exciting career journey as a Telecaller in Uttara Kannada, click on the "Apply For Job" button now to submit your application. Join us in shaping the future of customer engagement and be part of a team that values your talent and dedication. We look forward to welcoming you aboard!